Community Outreach Worker - Herbert Wertheim College of Medicine

Florida International University; Miami (FL); On-site; USD 38,000 - 40,000; Full time

Job summary

Florida International University in Miami seeks a Community Outreach Worker to join the Herbert Wertheim College of Medicine team. This role supports student educational activities and coordinates neighborhood health initiatives for diverse communities.

Responsibilities include field visits, eligibility assessments, documentation in EMR/Portal, and collaboration with healthcare providers and community partners to improve outreach outcomes.

Qualifications

• High school diploma or GED and 4 years of office or related experience coordinating functions of an office or department.
• Bilingual English/Spanish or English/Creole.

Responsibilities

• Participates in student educational activities and provides status reports on assigned households.
• Travels between the Biscayne Bay Campus and the communities to implement program goals.
• Documents travel expenses per FIU policies and procedures.
• Assesses eligibility of households through home interviews and documents resources such as the Mobile Health Center.
• Documents outreach interactions in the EMR, Portal, and Health Risk Profile systems.
• Coordinates with faculty, student teams and community partners to document communications.

Skills

Bilingual English/Spanish or English/C

Education

High school diploma or GED

Job description

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

The Herbert Wertheim College of Medicine is currently seeking a Community Outreach Worker to join our team of professionals

Duties

• Participates in student educational activities. Assists with the Green Family Foundation (GFF) NeighborhoodHELP courses by providing the interprofessional faculty and student teams status reports and key updates on their assigned households and communities.


• Travels between the Biscayne Bay Campus and the communities within the work schedule to implement the program's goals and objectives. Documents and submits travel expenses, such as mileage, according to FIU policies and procedures.


• Assesses eligibility of households through one‑on‑one interviews in the home; provides updated information on resources, such as the Mobile Health Center; and enters visit information and the results in the electronic record system.


• Identifies the social and medical issues of enrolled household members; provides and documents needed referrals and follow‑up; and motivates households to remain in the program by contacting them every month or every other month depending on applicable protocol.


• Documents all outreach household interactions and attempted contacts in the electronic record system to communicate with faculty and student teams.


• Responds to and closes the loop on telephonic and electronic communications related to outreach activities, including internal and external requests for services and information and addressing urgent household and community issues with supervisor.


• Schedules household visits and maintains outreach calendar.


• Assists with the implementation of strategies aimed at recruiting households for GFF NeighborhoodHELP.


• Provides updates on household visits, community events, and outreach activities to the Scheduling Office, Mobile Health Center, Community Advisory Teams, and community partners.


• Participates in community events, such as health fairs to recruit households and provide community service.


• Works with communities that speak English, Spanish or Haitian Creole.


• Performs other related duties are required or as directed. The omission of specific duties do not preclude the supervisor from assigning duties that are logically related to the position.


• Interacts with minors and/or vulnerable persons within their role in household visits.


• Collaborates as a member of the NeighborhoodHELP care team to document communications and updates related to household members' interactions with outreach services. Participates in care coordination by working closely with healthcare providers, faculty, and student teams to record relevant clinical and social needs in designated clinical platforms, including the Electronic Medical Record (EMR), Portal, and Health Risk Profile. Assists in identifying and providing appropriate resources, facilitates connections to community health systems, and ensures accurate documentation in all relevant systems.

Minimum Qualifications

• High school diploma or GED and 4 years of office or related experience coordinating functions of an office or department.

Desired Qualifications

• Bilingual English/Spanish or English/Creole.

Community Health Worker (CHW) Certification Preferred But Not Required

Job Category

Staff

Advertised Salary

$38,000-$40,000

Work Schedule

• Begin time: 8:30 AM


• End time: 5:00 PM

Pre-Employment Requirements

• Drug Screening


• Fingerprinting Check


• Research Expanded Background Check

How To Claim Vet Preference

Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows:

• Veterans with a VA service‑connected disability


• Spouses of veterans with permanent and total service‑connected disability


• Honorably discharged veterans with wartime service.


• Unmarried widow or widower of a veteran who died as a result of a service‑connected disability


• A veteran who has served in a qualifying campaign or expedition for which a campaign badge has been authorized, to include the Global War on Terrorism Expeditionary Medal.

Florida International University honors this policy and will comply with Veterans' Preference guidelines when filling staff positions. Any applicant claiming Veterans' Preference will be required to attach a DD214 with each application submitted for verification.

For additional information on Veterans' Preference, visit http://www.floridavets.org/.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/. To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affiantative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and any other legally protected basis. For inquiries regarding nondiscrimination, contact FIU's Office of Title IX and EEO Compliance (TITLEIX) at 305.348.2785 or email [e-mail].

Reasonable Accommodation Statement

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact the Office of Universal Access and Digital Compliance at 305-348-1576 or [e-mail]. All requests for ADA accommodation or accessible materials for this event must be submitted to UADC at least seven (7) business days prior to the event or at the earliest possible opportunity.