Community Outreach Specialist - Housing & Crisis Support

Volunteers-of-Americ; Santa Ana (CA); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement benefits

Job summary

Volunteers of America Los Angeles is seeking an Outreach Specialist to promote the program throughout surrounding areas, support clients in crisis, and coordinate housing referrals and benefits services as part of a multidisciplinary team.

This on-site role requires compassionate engagement with vulnerable populations, street outreach, crisis stabilization, and collaboration with case management to develop an Individual Service Plan and connect clients to housing and community resources.

Qualifications

• Must pass a fingerprint clearance and background check.
• Ability to perform under emotional stress and work with challenging clients.

Responsibilities

• Provides street outreach, engagement, crisis stabilization, trauma-informed case management, and referral services for clients and their families
• Conducts initial street screenings, immediate needs assessments, and crisis stabilization
• As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
• Assists case managers in conducting comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information to develop an Individual Service Plan
• Coordinates follow-up services with the case management team; records all services provided
• Performs tasks of Case Manager or Housing Specialist as needed
• Assists program staff in integrating development strategies and other evidence-informed practices to provide a holistic service approach
• Develop, perform, and assist with workshops pertaining to household needs
• Provide crisis intervention if needed, and make referrals to appropriate community resources
• Leads community outreach for program, represents VOALA at meetings of working groups specific to housing Justice Involved Populations
• Additional duties as assigned
• This employer participates in E-Verify and will verify authorization to work in the U.S.

Education

Bachelor’s Degree in Social Services or related discipline

Or Equivalent combination of education and work experience

Job description

Volunteers of America Los Angeles is seeking an Outreach Specialist to promote the program throughout surrounding areas, support clients in crisis, and coordinate housing referrals and benefits services as part of a multidisciplinary team.

This on-site role requires compassionate engagement with vulnerable populations, street outreach, crisis stabilization, and collaboration with case management to develop an Individual Service Plan and connect clients to housing and community resources.