Community Outreach Specialist

Legacy Home Health Agency, Inc.; Laredo (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Parental leave

Professional development assistance

Relocation assistance

Tuition reimbursement

Vision insurance

Job summary

Legacy Home Health Agency, Inc. is seeking a Community Outreach Specialist to grow client census and satisfaction while delivering compassionate, in-home or community-based care.

The role involves field visits across the community, building relationships with doctors, centers, and facilities, and expanding outreach programs. The position emphasizes bilingual English/Spanish communication, reliable transportation, and the ability to engage Medicaid-eligible clients and senior care facilities.

Qualifications

• Three years of customer service experience preferred.
• One year in marketing or community outreach preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Identify prospective patients/clients for agency services.
• Interact with patients/clients, family members, caregivers and other members of the community to assess customer satisfaction with agency services.
• Develop and implement programs to expand the agency's community outreach.
• Participate in community awareness programs, such as events and health fairs and/or clinics as appropriate
• Build relationships on behalf of the agency with local doctors offices, community centers, senior living facilities or programs.

Skills

Customer service

Marketing

Bilingual English/Spanish

Job description

Here at Legacy Home Health Agency, we are dedicated to providing the highest quality of patient and client care with compassion and respect. It is our mission to provide opportunities for the personal and professional growth of our staff.

If you are looking for a new challenge, come join our team of dedicated patient care advocates!

Newly Updated Mileage Reimbursement!

We are seeking a Community Outreach Specialist with knowledge or experience in community outreach for our PAS services.

The Community Outreach Specialist contributes to the growth and development of the agency by increasing client census, satisfaction, and assisting in the resolution of client concerns. Primary responsibilities for the position include:

• Identify prospective patients/clients for agency services.
• Interacts with patients/clients, family members, caregivers and other members of the community to assess customer satisfaction with agency services.
• Develop and implement programs to expand the agency's community outreach.
• Participate in community awareness programs, such as events and health fairs and/or clinics as appropriate
• Build relationships on behalf of the agency with local doctors offices, community centers, senior living facilities or programs.

No social media duties will be assigned.

Qualifications:

• Three years of customer service is preferred.
• One year in marketing or community outreach is preferred.
• Bilingual in English and Spanish

You must have reliable transportation and be able to use your personal vehicle to conduct field visits; mileage reimbursement is provided.

We are looking for an individual who is comfortable interacting with Medicaid qualified clients and senior care facilities of all kinds.

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Flexible for after-hours events

License/Certification:

• Driver's License (Required)

Work Location: On the road