Community Outreach & Referral Coordinator

Catholic Charities Brooklyn and Queens, Inc.; New York (NY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Catholic Charities Brooklyn and Queens, Inc. is seeking a Community Outreach Specialist to collaborate with staff, volunteers, and interns in coordinating intake screening, needs assessment, information and referral, and linkage across Brooklyn and Queens.

The role includes outreach at satellite locations and events, documenting services, and engaging in holistic, family-centered care to empower clients and enrich the community.

Qualifications

• Bachelor's degree in Social Work or related field.
• 2 years of experience with low income families preferred.
• Proficient in professional social work generalist practice skills.
• Bilingual English/Spanish, English/Arabic, English/Cantonese/Mandarin, and/or English/Russian preferred.

Responsibilities

• Travel to various sites throughout Brooklyn and Queens to provide service coordination as assigned.
• Provide direct service coordination to clients, including intake documentation, needs assessment, service/referral planning and linkage, and follow-up on referral outcomes.
• Works with the Office of Mission to respond to emergency community needs.
• Assess eligibility for and facilitate the distribution of available funds from EFSP and other grants/funding sources to financially assist clients.
• Develop internal and external linkages while engaging in community building activities and promoting program services through outreach initiatives.
• Ensure timely, accurate and thorough documentation of services and referrals in agency database
• Track emergency funds assistance and utilization in agency database.
• Work in partnership with Call Center staff to provide high quality and timely access to services to all clients entering the agency.
• Participates in program planning, staff meetings, case reviews, and group services.
• Assists in development of on and off-site events affiliated with food pantries, parishes and other community event sites, and works in collaboration with Parish and Community Relations Directors on such, as needed.

Skills

Communication skills

Interpersonal skills

Social work generalist

Bilingual EN/ES

Documentation skills

Flexible hours

Education

Bachelor’s degree in Social Work or related field

Job description

Catholic Charities Brooklyn and Queens, Inc. is seeking a Community Outreach Specialist to collaborate with staff, volunteers, and interns in coordinating intake screening, needs assessment, information and referral, and linkage across Brooklyn and Queens.

The role includes outreach at satellite locations and events, documenting services, and engaging in holistic, family-centered care to empower clients and enrich the community.