Community Outreach Health Advocate

United Community & Family Services, Inc.; Norwich (CT); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) plan + employer contributions

Life & disability insurance

Medical/Dental/Vision insurance

Paid time off

Learning & development programs

Job summary

United Community & Family Services, Inc. seeks a Community Health Worker - Outreach to assist individuals and families in accessing community resources and improving health outcomes through person-centered care.

The role collaborates with behavioral health, primary care, dental and other UCFS services to develop care plans, conduct outreach, and coordinate services, with a focus on reducing health disparities in Eastern CT.

Qualifications

• Associate degree in Human Services or related field required.
• 1 year of experience working with community resources.
• 1 year of experience generating care plans for clients/patients.
• Community Health Worker Certification required.
• Fluency in Spanish or Haitian Creole preferred.
• Ability to travel 25-30% of schedule.
• Proficiency with Microsoft Office and EPIC EHR.

Responsibilities

• Provides initial and ongoing telephonic and in-person support to clients/patients seeking assessments for social determinants of health (SDOH).
• Collaborates with patient/client and UCFS services to develop and implement patient-centered care plans.
• Provides peer mentoring, coaching, and guidance relevant to consumer needs.
• Establishes and facilitates a client/patient communication plan and follow-up.
• Maintains familiarity with community resources to connect clients to services.
• Conducts outreach to identify barriers to accessing health and social services.
• Performs administrative duties and documentation for reporting.
• Organizes awareness events, speaking engagements, and dissemination of materials.

Skills

Spanish/Creole fluency

Travel 25-30%

MS Office Suite

Client-centered approach

Communication skills

Teamwork

Education

Associate in Human Services or related field

Tools

EPIC EHR

MS Office Suite

Job description

United Community & Family Services, Inc. seeks a Community Health Worker - Outreach to assist individuals and families in accessing community resources and improving health outcomes through person-centered care.

The role collaborates with behavioral health, primary care, dental and other UCFS services to develop care plans, conduct outreach, and coordinate services, with a focus on reducing health disparities in Eastern CT.