Community Outreach & Crisis Support Specialist

Center-For-Human-Developmen; Springfield (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Center for Human Development (CHD) seeks a Community Support Program Worker in Springfield, MA. The role provides outreach and support services to clients with psychiatric or substance use disorder diagnoses to help access outpatient treatment and related supports.

You will coordinate services, link clients to benefits and housing, and participate in crisis prevention planning while leveraging natural supports and peer services to aid recovery.

Qualifications

• Bachelor’s degree or at least three years of relevant work or lived experience.
• Ability to pass certification for CPR, First Aid.
• Valid driver’s license; reliable transportation for business use.

Responsibilities

• Provide service coordination and linkages to the community.
• Provides outreach services to clients, delivering mobile services in community or institutional settings including inpatient units, homes, day programs, etc.
• Assist clients in obtaining benefits, housing and health care as needed
• Provide crisis support and participate in the development, revision and utilization of crisis prevention and/or safety plans.
• Encourages and facilitates utilization of clients’ natural support systems as well as recovery-oriented, peer support and self-help support and services.

Skills

Outreach coordination

Crisis support

Client advocacy

Interviewing skills

Education

Bachelor’s degree or 3 years relevant experience

Job description

Center for Human Development (CHD) seeks a Community Support Program Worker in Springfield, MA. The role provides outreach and support services to clients with psychiatric or substance use disorder diagnoses to help access outpatient treatment and related supports.

You will coordinate services, link clients to benefits and housing, and participate in crisis prevention planning while leveraging natural supports and peer services to aid recovery.