Career Navigator & Job-Placement Coach

Gesher Human Services; Clinton Charter Township (MI); Vor Ort; USD 49.000 - 59.000; Vollzeit

Zusammenfassung

Gesher Human Services is seeking a Career Planner in Clinton Township, MI to provide case management for clients in career development, training, and job placement funded by WIOA, PATH, FAE&T, and Wagner-Peyser. You will develop service plans and deliver career planning, training, and supportive services to remove barriers and achieve meaningful employment.

The role requires a Bachelor's degree (strongly preferred) and strong customer service, with the ability to respond to multiple requests

Qualifikationen

• Bachelor's degree in Social Work or related field strongly preferred.
• Experience providing customer services to disadvantaged individuals.
• Ability to respond effectively to multiple requests and changing customer flow.
• Interpersonal skills sufficient to communicate with participants, employers, public, and staff.

Aufgaben

• Provide orientation to services and resources available in the center.
• Advocate for and link customers to community services and assist in assessing available support services.
• Develop, enhance, and deliver workshops for groups and individuals.
• Maintain and provide reports tracking customer information, attendance, and activity to ensure necessary services are received in accordance with funding source requirements.
• Provide intake and determine customer eligibility for services. Assist in setting short- and long-term goals. Monitor performance and program completion.
• Assess each assigned customer by examining their capabilities, needs, and vocational potential and create an Individual Success Strategy.
• Administer and interpret vocational assessment tools such as CASAS, interest surveys, and standardized/validated aptitude tests and make appropriate employment and training recommendations.
• Complete all data entry, reporting, and documentation requirements in a timely and accurate manner. Data tracking systems may include OSMIS, Salesforce, and Pure Michigan Talent Connect.
• Partner with Business Relationship Coordinators to identify local employer and business needs and to develop on-the-job training and apprenticeship opportunities for job seekers.
• Participate in networking and continuing education activities to improve service delivery and impact.
• Other duties as assigned.

Kenntnisse

Customer service

Interpersonal skills

Data entry

Report writing

Communication

Computer skills

Ausbildung

Bachelor's degree in Social Work, Counseling, Psychology, Education, Business, HR or related field

Tools

OSMIS

Salesforce

Pure Michigan Talent Connect

Jobbeschreibung

Gesher Human Services is seeking a Career Planner in Clinton Township, MI to provide case management for clients in career development, training, and job placement funded by WIOA, PATH, FAE&T, and Wagner-Peyser. You will develop service plans and deliver career planning, training, and supportive services to remove barriers and achieve meaningful employment.

The role requires a Bachelor's degree (strongly preferred) and strong customer service, with the ability to respond to multiple requests