Community Operations Associate — Onboarding & Growth

Teero; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary + equity

Mentorship from founders

Unlimited growth potential

Opportunities to visit tech teams

Job summary

A fast-growing dental tech startup in Austin is seeking a Community Operations Associate to support rapid growth by guiding new users through the onboarding process. This role demands a high-energy individual who thrives in fast-paced environments and possesses exceptional communication skills. You'll be the pivotal first impression for users, solve their issues in real-time, and help shape community practices for maximum impact. Join the team and contribute to reshaping the dental industry with your expertise and passion.

Qualifications

• 1-4 years of customer-facing experience in a fast-paced environment.
• Exceptional communication skills for outreach.
• Ability to de-escalate situations effectively.

Responsibilities

• Be the first voice users hear during onboarding.
• Solve problems in real-time for users on the platform.
• Create solutions to streamline the onboarding process.

Skills

High energy

Problem-solving

Empathy

Communication mastery

Bias for action

Customer relationship building

Job description

A fast-growing dental tech startup in Austin is seeking a Community Operations Associate to support rapid growth by guiding new users through the onboarding process. This role demands a high-energy individual who thrives in fast-paced environments and possesses exceptional communication skills. You'll be the pivotal first impression for users, solve their issues in real-time, and help shape community practices for maximum impact. Join the team and contribute to reshaping the dental industry with your expertise and passion.