Community Office Lead: Frontline Banking & Service

Socket.dev; Ashtabula (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

PTO & Holidays

Leave policies

Voluntary Benefits

Employee Assistance Program

Wellness Program

Special Loan Rates

Student Loan Paydown

Job summary

Socket.dev seeks a Community Office Assistant Manager to support daily bank operations, customer service, and team coordination in Ashtabula, Ohio. The role emphasizes respectful client interactions and a collaborative work environment.

You will supervise front-line staff, assist with branch goals, monitor transactions, and participate in training. Strong communication, integrity, and professionalism are essential.

Qualifications

• High school diploma or GED required; related experience preferred.
• Background checks required.
• Professional communication and interpersonal skills essential.

Responsibilities

• Assist in supervising front line employees and daily banking operations.
• Support customer inquiries and resolve basic service issues.
• Monitor transaction accuracy, compliance, and branch cash control.
• Contribute to branch sales goals and track performance metrics.
• Help train, coach and develop front line employees.
• Develop and maintain professional COI relationships and work closely with internal partners.

Skills

Customer service

Team leadership

Communication

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

Banking software

Cash handling

Job description

Socket.dev seeks a Community Office Assistant Manager to support daily bank operations, customer service, and team coordination in Ashtabula, Ohio. The role emphasizes respectful client interactions and a collaborative work environment.

You will supervise front-line staff, assist with branch goals, monitor transactions, and participate in training. Strong communication, integrity, and professionalism are essential.