Community Mortgage Advisor & Homeownership Coach

First-Merchants-Bank; Indianapolis (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank's Community Home Lending Officer in Indianapolis, IN, focuses on originating residential mortgage loans while expanding access to sustainable homeownership through community engagement and education.

The CHLO builds partnerships with real estate pros, employers, housing agencies, and referrals, educating clients on products, down payment assistance, and the homebuying process. Candidates should have 3+ years in mortgage lending and an active NMLS.

Qualifications

• 3+ years of experience in mortgage lending, mortgage origination, or related residential lending.
• Active NMLS registration and eligibility to maintain mortgage loan originator registration.
• Experience achieving sales, production, or business development goals.
• Experience developing and managing a pipeline of mortgage lending opportunities.
• Experience educating customers on financial products and guiding through the lending process.

Responsibilities

• Develop mortgage business through networking, prospecting, and building relationships with real estate professionals, builders, community organizations, employers, and referral sources.
• Educate customers on mortgage products, down payment assistance programs, affordable lending programs, and the homebuying process.
• Interview applicants, analyze financial information, take residential mortgage applications, and submit loans.
• Maintain knowledge of mortgage products, down payment assistance, underwriting guidelines, regulatory requirements, and market conditions.
• Build and maintain partnerships with community organizations, real estate professionals, employers, housing agencies, and referral sources to expand homeownership access.
• Plan and deliver homebuyer education workshops, financial education presentations, and community outreach events.
• Participate in community activities and professional organizations to strengthen relationships and visibility.
• Maintain a well-managed pipeline, ensure timely follow-up, and collaborate with partners while adhering to policies and regulations.
• Deliver an exceptional customer experience throughout the mortgage lending process.
• Achieve individual production goals and contribute to team objectives.
• Serve as an ambassador for First Merchants Bank in customer, community, and business interactions.

Skills

Mortgage lending

Business development

Relationship management

Networking

Communication

Education

High school diploma or GED

Bachelor's degree in Business, Finance, Communications, Marketing, or a related field

Job description

First Merchants Bank's Community Home Lending Officer in Indianapolis, IN, focuses on originating residential mortgage loans while expanding access to sustainable homeownership through community engagement and education.

The CHLO builds partnerships with real estate pros, employers, housing agencies, and referrals, educating clients on products, down payment assistance, and the homebuying process. Candidates should have 3+ years in mortgage lending and an active NMLS.