Community Marketing Manager

Jobtailor; Los Angeles (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor is seeking a Marketing & Community Manager to lead local brand storytelling and experiential marketing in the Los Angeles/OC area. You will partner with cross-functional teams to plan creative campaigns, manage influencer events, and grow guest experiences across local channels.

The role requires 3–5+ years in marketing or events, strong writing and organizational skills, and willingness to work evenings/weekends as needed.

Qualifications

• 3–5+ years in marketing, community management, or brand/experiential events.
• Restaurant, hospitality, or franchise experience preferred.
• Strategic partner with hands-on planning.
• Strong writer/communicator with local storytelling.
• Highly organized with calendar ownership.
• Willing to attend and oversee events including evenings/weekends.
• Experience with social/community platforms, influencer relations, and basic performance reporting.
• Ideal candidate resides in Los Angeles or OC.

Responsibilities

• Bring brand expertise and business priorities to strategic and creative discussions.
• Provide approvals and collaborate cross-functionally on creative development.
• Serve as the community and guest-experience perspective in brand planning conversations.
• Own the integrated marketing/social calendar for assigned brands.
• Set promotional priorities and ensure cross-functional alignment across teams.
• Conceptualize and manage experiential activations and influencer events.
• Identify and cultivate relationships with relevant local and regional influencers.
• Coordinate event logistics and vendor/agency partners.
• Drive daily engagement and guest care across community channels.
• Identify opportunities to surprise and delight fans.
• Foster and grow local community relationships.
• Monitor organic content and channel performance.
• Share business context behind performance data and partner on optimization recommendations.
• Source authentic local restaurant stories and guest moments.
• Facilitate on-site content capture.
• Identify and cultivate local partnership opportunities.
• Serve as the go-to marketing resource for assigned brand daily needs.
• Support franchisee-facing marketing initiatives as needed.

Skills

Marketing Strategy

Community Management

Storytelling

Writer/Communicator

Organizational Skills

Event Planning

Relationship Building

Creative Planning

Tools

Social Media Platforms

Community Engagement Tools

Job description

• Bring brand expertise and business priorities to strategic and creative discussions
• Provide approvals and collaborate cross-functionally on creative development
• Serve as the community and guest-experience perspective in brand planning conversations
• Own the integrated marketing/social calendar for assigned brands
• Set promotional priorities and ensure cross-functional alignment across teams
• Conceptualize and manage experiential activations and influencer events
• Identify and cultivate relationships with relevant local and regional influencers
• Coordinate event logistics and vendor/agency partners
• Drive daily engagement and guest care across community channels
• Identify opportunities to surprise and delight fans
• Foster and grow local community relationships
• Monitor organic content and channel performance
• Share business context behind performance data and partner on optimization recommendations
• Source authentic local restaurant stories and guest moments
• Facilitate on-site content capture
• Identify and cultivate local partnership and collaboration opportunities
• Serve as the go-to marketing resource for assigned brand daily needs
• Support franchisee-facing marketing initiatives as needed

Requirements

• 3–5+ years in marketing, community management, or brand/experiential events
• Restaurant, hospitality, or franchise experience strongly preferred
• Comfortable operating as both a strategic partner and a creative, hands-on planner
• Strong writer/communicator with an eye for authentic, local storytelling
• Highly organized, able to own a calendar and juggle multiple concurrent priorities
• Willing and able to attend and oversee events, including evenings/weekends as needed
• Experience with social/community platforms, influencer relations, and basic performance reporting
• Ideal candidate will reside in Los Angeles or OC area

Core Competencies

Demonstrates expertise in integrated marketing and community management, with a strong focus on experiential activations and influencer relations. Proven ability to manage multiple priorities while fostering local partnerships and enhancing guest experiences.

Hard Skills

• Marketing Strategy
• Experiential Activations
• Content Creation
• Performance Analysis
• Event Logistics

Soft Skills

• Strong Communication
• Organizational Skills
• Creative Planning
• Relationship Building
• Storytelling

Industry Keywords

• Restaurant Experience
• Hospitality Experience
• Franchise Marketing
• Local Partnerships
• Guest Experience

Tools & Technologies

• Social Media Platforms
• Community Engagement Tools