Community Manager, Supportive Housing & Services

MidPen Housing Corporation; Santa Cruz (CA); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Dental, Vision, Life & Disability

403(b) Retirement

Employee Education Reimbursement

FSA for Childcare, Medical, and Commut

EAP Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing Corp. seeks a Community Manager of Supportive Housing for Jessie Street Terrace in Santa Cruz, CA. The role oversees daily operations, supports residents with complex needs, and ensures compliance with regulations while partnering with on-site staff and external partners.

The position emphasizes trauma-informed leadership, strong communication, and dedicated resident support to promote housing stability and community well-being.

Qualifications

• Three years of multi-family residential management experience, including two years in Affordable Housing or an equivalent combination of education and relevant experience.
• One year of supervisory experience required.
• Certification as a Tax Credit Specialist or Certified Occupancy Specialist (or ability to obtain within six months)

Responsibilities

• Build positive, professional relationships with residents to foster a safe and supportive living environment.
• Partner with MidPen Resident Services to connect residents with housing stability resources.
• Manage resident communications, resolve conflicts and ensure residents understand their rights and responsibilities.
• Oversee daily operations for one or more properties, ensuring adherence to standards.
• Collect rent and security deposits and manage delinquent accounts in compliance with procedures.
• Coordinate emergency preparedness plans and ensure staff and residents are prepared for crises.

Skills

Trauma-informed leadership

Strong communication

Interpersonal skills

Microsoft Office

Education

Tax Credit Specialist certification

Tools

RealPage

Microsoft Office Suite

Job description

MidPen Housing Corp. seeks a Community Manager of Supportive Housing for Jessie Street Terrace in Santa Cruz, CA. The role oversees daily operations, supports residents with complex needs, and ensures compliance with regulations while partnering with on-site staff and external partners.

The position emphasizes trauma-informed leadership, strong communication, and dedicated resident support to promote housing stability and community well-being.