Community Manager (Social Media)

Media A La Carte NYC; New York (NY); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Media A La Carte NYC is seeking a Community + Content Manager to handle daily inbound management and outbound engagement across client social accounts. You will respond to comments and DMs in brand voices, identify viral opportunities, and help shape content strategies for MALC/SALC.

Reporting to the Account Director, you will collaborate with the CEO/Founder and Production + Content Assistant to craft content, film reels and TikToks, and ensure every post aligns with brand guidelines and agency

Qualifications

• 1+ years of experience in social media management.
• Bachelor’s degree in Marketing, Social Media, PR, Communications, or related field.
• Ability to maintain multiple brand voices in inbound and outbound engagement.
• Passion for community management and identifying viral content opportunities.
• Ability to ideate, film, and edit content in brand voices for MALC/SALC accounts.
• On-camera filming lip-sync trends with proper lighting and angles.
• Strong video editing skills for social media content.
• Must be local to Manhattan for in-person filming.

Responsabilités

• Execute daily inbound management and outbound engagement within varying client brand voices.
• Escalate comments, messages, or tagged photos needing attention by SMM or client.
• Identify viral content and industry conversations for client accounts to engage in.
• Track inbound and outbound efforts using client spreadsheets and PM platforms.
• Collaborate with CEO/Founder to craft MALC/SALC social strategies from ideation to posting.

Connaissances

Social media management

Video editing

Content ideation

Brand voice adaptation

On-camera filming

Formation

Bachelor's degree in Marketing / Social Media / PR / Communications

Description du poste

Media A La Carte is a boutique social media agency specializing in organic social, content production, and paid social for clients in the luxury beauty, wellness, jewelry, and alcohol spaces. We’re a woman founded team with a desire to hire a good fit for our team because our philosophy is: life’s too short to work with people you don’t like. We take our work for our clients super seriously but also watch Gilmore Girls in the studio on Wellness Wednesdays once a month. You get the vibe. Our nails are flawless, we love to chat about the latest killer campaign (hem hem, Ken Eurich’s full production ad for Columbia?! Iconic.) and we can execute what gets our clients results without breaking a sweat. We’re at the helm of the new era in digital marketing, bringing it all in house, and doing it with style.

You Are Right For This Position If You

• Have 1+ years of experience working in social media management
• Have a Bachelor’s degree in Marketing, Social Media, PR, Communications, or a related field
• Can easily maintain the brand voice expectations and guidelines of multiple brands at a time throughout inbound and outbound engagement efforts
• Have a true passion for community management and get excited about identifying the right pieces of viral content and industry conversations brands should engage with
• Are ready to ideate, film, and edit content in the brand voices for the company and sister company Instagrams and TikTok (Media A La Carte Instagram + TikTok and Studio A La Carte Instagram)
• Enjoy being on-camera filming lip-sync trends to product unboxings with an eye for the right lighting, props, and angles needed to create the perfect final product
• Have a talent for video editing for social media
• Are local to Manhattan to film in-person

This Position Is Not For You If You

• Don’t enjoy balancing multiple brand voices and projects at one time
• Prefer a slow-paced side gig
• Can scroll through your feed without being inspired (aka you’re not constantly thinking of which of your clients should comment on the latest viral video)
• Are stressed or overwhelmed by change
• Are not local to Manhattan

Role Objective

Reporting to the Account Director, the Community + Content Manager at Media A La Carte executes daily inbound management and outbound engagement across a variety of our client social media accounts. With a deep understanding of each client’s brand voice, the Community + Content Manager can independently respond back to comments and DMs, engage with viral industry content, and track all efforts for client visibility. The Community + Content Manager will also collaborate with the CEO/Founder and Production + Content Assistant on the MALC/SALC content and social strategies. With a creative eye and hands-on approach, the Community + Content Manager will create graphic carousels and stories, film and edit reels/TikToks, and overall ensure that each piece of MALC/SALC content is within brand guidelines and up to agency standards.

Responsibilities

• Execute daily inbound management and outbound engagement within varying client brand voices
• Escalate any comments, messages, or tagged photos that need brought to the SMM or client’s attention
• Identify viral content and industry conversations client accounts should engage in
• Judiciously track inbound and outbound efforts via client spreadsheets and project management platforms
• Work closely with the CEO/Founder to craft the MALC/SALC social strategies from ideation to content creation to posting