Community Manager/Senior Community Manager

Socket.dev; Honolulu (HI); On-site; USD 68,000 - 83,000; Full time

Job summary

Socket.dev is seeking a Community Association Manager to serve as the primary management professional for a portfolio of homeowners and condominium associations. You will lead governance, financial oversight, and day-to-day operations to ensure community success.

You will collaborate with boards, manage budgets, coordinate vendors, and deliver excellent resident service in a fast-paced environment, with a focus on accountability, transparency, and reliable communication.

Qualifications

• Professional communication skills (phone, interpersonal, written, verbal).
• Time management and prioritization; detail oriented and a team player.
• 0–3 years of directly related or closely related experience.

Responsibilities

• Board Leadership & Community Governance: Advise Boards of Directors and facilitate meetings.
• Financial Oversight & Budget Management: Review financial reports and assist with budgets.
• Community Operations: Oversee day-to-day administration, inspections, and vendor performance.
• Project & Vendor Management: Manage improvement projects, solicit bids, and coordinate timelines.
• Homeowner Relations & Customer Experience: Respond to inquiries and maintain positive resident relationships.
• Communication & Relationship Management: Draft notices and communicate with stakeholders.
• Risk Management & Compliance: Identify risks, ensure notices and disclosures are complete.

Skills

Professional communication

Time management

Teamwork

Self-motivated

Education

High School diploma or GED

Associates Degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

As a Community Association Manager, you will serve as the primary management professional for a portfolio ofhomeownersand condominium associations.

Board Leadership & Community Governance

• Serve as the primary advisor and liaison to Boards of Directors
• Facilitate Board meetings and annual meetings
• Assist Boards in understanding governing documents, policies, and operational responsibilities
• Prepare agendas, management reports, and meeting materials
• Partner with Board members to establish community goals, priorities, and action plans
• Support committee initiatives and community projects

Financial Oversight & Budget Management

• Review monthly financial reports and communicate key insights to Boards
• Assist with annual budget preparation and planning
• Monitor expenditures against approved budgets
• Support reserve planning and capital improvement strategies
• Review contracts, invoices, and project-related expenses
• Assist Boards in making informed financial decisions

Community Operations

• Oversee the day-to-day administration of assigned communities
• Conduct routine property inspections and site visits
• Monitor common area maintenance and vendor performance
• Coordinate corrective actions and follow-up activities
• Ensure compliance with governing documents and community standards
• Maintain accurate community records and documentation

Project & Vendor Management

• Manage community improvement projects from planning through completion
• Solicit and evaluate vendor proposals and bids
• Coordinate contractor activities and project timelines
• Monitor project quality, communication, and budget adherence
• Build and maintain strong vendor relationships
• Hold vendors accountable for contract performance and service expectations

Homeowner Relations & Customer Experience

• Respond to homeowner inquiries and concerns professionally and promptly
• Facilitate conflict resolution and problem-solving when appropriate
• Communicate community initiatives, updates, and policy changes
• Deliver exceptional customer service in a fast-paced environment
• Maintain positive relationships with residents, Board members, and stakeholders

Communication & Relationship Management

• Draft professional correspondence, reports, and community communications
• Coordinate homeowner notices, mailings, and announcements
• Use community management systems and technology platforms
• Communicate effectively with homeowners, Board members, vendors, internal departments, and leadership teams
• Build trust through transparency, follow-through, and accountability

Risk Management & Compliance

• Identify operational and community risks
• Support insurance, legal, and compliance processes as needed
• Ensure required notices, disclosures, and documentation are completed accurately
• Coordinate with legal counsel, vendors, and Board leadership when appropriate
• Promote proactive problem-solving to minimize risk and liability

Minimum Salary: $75,000 (based on experience)

Qualifications

• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Knowledge of Microsoft Outlook, Word, and Excel
• Ability to learn and utilize proprietary systems quickly and efficiently
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• High School diploma or GED Required
• Associates Degree Preferred
• 0 – 3 years of directly related or closely related experience