Community Manager, Onsite

ASSOCIATED ASSET MANAGEMENT; Charleston (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

ASSOCIATED ASSET MANAGEMENT is seeking an Onsite Community Manager for Del Webb Point Hope in Charleston, SC. You will lead daily operations, engage residents, and coordinate social, wellness, and educational programs while ensuring governance compliance and strong owner relations.

Responsibilities include Board coordination, budgeting, contract management, and staff supervision. Requires HOA experience, budgeting knowledge, and a valid driver’s license.

Qualifications

• Proven customer service experience.
• Experience working with HOAs or other governing documents.
• Knowledge of budgets, financial administration and general accounting, preferably in HOA.
• Valid driver's license.

Responsibilities

• Manage the business of the association with the Board to maintain property values.
• Develop strong working relationships with board members and owners.
• Ensure compliance with laws and governing documents.
• Plan and conduct Board and annual membership meetings.
• Review monthly financials and manage accounts payable.
• Oversee contracts, bids, and insurance requirements.
• Supervise on-site staff and coordinate activities.
• Respond to incident reports and implement timely solutions.

Skills

Excellent interpersonal skills

Time management

Attention to detail

Facilities management

HOA experience

Organization and tracking

Computer skills

Team collaboration

Public speaking

Education

High School Diploma or GED

Tools

Microsoft Office

Company database systems

Internet

Email systems

Job description

Onsite - Del Webb Point Hope
2194 Wright Brothers Drive
Charleston, SC 29492, USA

• On-site
• Community Management
• Full-Time
• Requisition #: COMMU005566

Description

Turn community management into an exceptional resident experience!

Del Webb Point Hope in Charleston, SC, is seeking an enthusiastic Onsite Community Manager to lead day-to-day community operations while creating an engaging, connected lifestyle for residents. With a stunning 22,000-square-foot clubhouse, resort-style amenities, miles of trails, and abundant opportunities for recreation and connection, this is an exciting opportunity to pair strong HOA leadership with creativity and a passion for community. You’ll oversee association operations and compliance while coordinating social, wellness, cultural, and educational programming that keeps the community thriving.

Position Responsibilities:

• In conjunction with the Board of Directors, manage the business of the association to maintain property values, foster positive owner/resident relations and quality of life for all Association members.
• Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners.
• Recommends and implements procedures that ensure compliance with federal, state, and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers.
• Performs community tours as required in conjunction with the community governing documents and AAM’s management contract, tracks community non-compliance issues, sends appropriate notices and follows established fine and collection policies established by the Board.
• Manages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review, responsible for all communication with owners regarding compliance matters.
• Plans, organizes, and assists the Board in conducting Board and annual membership meetings, prepare and provide board packages and provide required notification of meetings.
• Reviews monthly financials and submits A/P to the management company.
• Establishes, drafts, executes, and supervises community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices.
• Secures competitive contract bids, presents comparative bid reviews, supervises, and ensures compliance of all executed contract terms and conditions and oversees community and contractor liability insurance requirements.
• Supervises on-site association staff, chairs staff meetings, communicates and coordinates management activities.
• Reviews incident reports, responds, and implements timely solutions accordingly.
• Performs other related duties as directed.

Knowledge, Skills and Abilities:

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
• Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• High attention to detail.
• Facilities management skills and experience.
• Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet, and e-mail systems.
• Ability to interact and work positively and effectively with staff and residents at all levels.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment:

• Walking and moving throughout the community common areas and facilities.
• Sitting and standing for moderate periods of time.
• Utilizing personal vehicle for business purposes as needed.
• Sitting at workstation utilizing a computer in an office setting.
• Capable of working evenings and weekends as necessary.

Education

Required

High School or better.

Experience

Required

2 years: High school diploma or GED and two (2) years of full time, paid, professional experience in a Community Manager role. Proven customer service experience. Experience working with HOAs or other entities that involved knowledge and enforcement of Governing Documents. In-depth knowledge of budgets, financial administration and general accounting, preferably in the HOA industry. Valid driver's license.

Preferred

5 years: High school diploma or GED and five (5) years of full time, paid, professional experience as an Onsite Community Manager. Experience with facilities management such as a Community Center building, resort-style pool & spa and fitness center. Experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events. Experience in fitness/wellness programming.

Licenses & Certifications

Preferred

PCAM

AMS

CMCA

CAAM

Equal Opportunity Employer
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