Administrative Assistant, Onsite

AAM Brand; Point Hope (AK); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Job summary

AAM Brand is seeking an Onsite Administrative Assistant for our Charleston, SC community. You will support the Community Manager and residents, handling front desk duties and delivering excellent service to homeowners and staff.

Key tasks include answering calls, managing calendars, coordinating meetings, and assisting with inspections and vendor communications. The role requires a High School diploma and 3 years of relevant experience.

Qualifications

• 3 years of full-time administrative experience supporting management in a fast-paced office.
• Valid Driver's License.
• Proven multitasking and organizational abilities in a customer-focused setting.
• Strong communication and professional phone etiquette.

Responsibilities

• Answer phone lines and greet visitors at the reception.
• Provide administrative support for staff and management.
• Maintain calendars, appointments, and correspondence.
• Assist with facilities upkeep and event setup.
• Coordinate meetings and prepare notices for stakeholders.
• Maintain accurate association records.

Skills

Multitasking

Organization

Customer service

Microsoft Office

Communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Database systems

CRM systems

Job description

Onsite - Del Webb Point Hope
2194 Wright Brothers Drive
Charleston, SC 29492, USA

Description

We're looking for a friendly, organized Onsite Administrative Assistant to join this vibrant Charleston, SC community. Featuring an impressive 22,000-square-foot clubhouse, state-of-the-art fitness center, indoor and resort-style pools, gathering spaces, sports courts, and miles of scenic walking and biking trails, Del Webb Point Hope offers an exciting environment to work and connect with residents.

In this important onsite role, you'll provide essential support to the Community Manager and residents, delivering exceptional daily customer service to homeowners, HOA Board members, and onsite staff while helping community operations run smoothly.

Primarily responsible for answering the phone lines, providing administrative support for staff and management, managing the front entrance and maintaining the reception desk, cleaning/sanitizing work area and facilities as needed, and utilizing excellent customer service skills while greeting visitors and homeowners via phone and face-to-face.

Position Responsibilities

• Perform a wide spectrum of administrative duties that are essential to successfully enforcing community Covenants, Compliance & Regulations (CC&R's), provides administrative support and other tasks as directed to On-site Community Manager and other on-site staff members.
• Develops a working relationship with community board members and homeowners.
• Extend top-notch customer service and problem resolution via phone and face-to-face interaction with board members and residents.
• Provide traditional office support by maintaining calendars and appointments, composing correspondence, and creating/maintaining database information.
• Arrange various meetings (times/locations) and prepare all correspondence necessary to notify included parties.
• Assists with community inspections of common areas according to AAM's management contract.
• Work with vendors to provide direction and collect bids per the manager.
• Perform various general accounting duties, including some A/P, A/R, coding of invoices and billing.
• Maintains accurate and current association records.
• Performs other duties as directed by management staff.

Knowledge, Skills and Abilities

• Ability to multitask and prepare and process large amounts of administrative and customer request items while being detail oriented.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a fast-paced, demanding environment.
• Ability to proficiently utilize computer programs and database systems, including Microsoft Office, internet and e-mail systems.
• Ability to interact and work positively and effectively with homeowners and staff at all levels.
• Advanced communication skills both verbal and written.
• Superior customer service skills and phone etiquette.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment

• Primarily sitting at workstation utilizing a computer in an office setting.
• May be required to lift boxes, fill paper trays, and other minor physical office related tasks.
• Walking/driving through community to assist in the inspection of common areas.
• Helping to set up/break down for events and/or meetings as needed.

Education

Required

High School or better.

Experience

Required

3 years:

Full time, paid, professional experience working in an administrative role supporting management within a fast-faced, high-volume office/customer service environment. Valid Driver's License.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.