Community Manager (Multifamily Property)

Advanced Asset Management, LLC; Town of Sherman (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Career growth

High-performance environment

Job summary

Advanced Asset Management (AAM Living) is seeking an experienced Community Manager to oversee day-to-day operations and drive the performance of a multifamily community. You will manage leasing, resident relations, financial results, and team leadership to ensure high-quality living experiences.

The role requires 3+ years of multifamily management, bilingual English/Spanish communication, and proficiency with Yardi, AppFolio, or RealPage.

Qualifications

• 3+ years of multifamily property management experience.
• Experience leasing, occupancy, collections, maintenance, and operations.
• Bilingual English/Spanish communication with residents and staff.
• Proficient in property management software (Yardi, AppFolio, RealPage).
• Knowledge of Fair Housing and local landlord-tenant laws.
• Strong leadership, sales, finance, and problem-solving skills.
• Able to manage budgets, vendor relationships, and performance.
• CAM/ARM/CPM certification is a plus.

Responsibilities

• Oversee daily community operations, leasing, and resident services.
• Lead, train, and coach onsite team to meet standards.
• Drive leasing, occupancy, renewals, and resident retention.

Skills

Bilingual: English/Spanish

Leadership

Sales

Financial management

Communication

Problem-solving

Education

CAM/ARM/CPM certification (nice to have)

Tools

Yardi

AppFolio

RealPage

Job description

About Us

Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance.

About Us

Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance. We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement.

Role Overview

Advanced Asset Management (AAM Living) is seeking an experienced Community Manager to oversee the day-to-day operations and overall performance of a multifamily community. This role is responsible for property operations, leasing, sales, occupancy, resident relations, financial performance, team leadership, maintenance coordination, and compliance.

Key Responsibilities

• Oversee daily community operations, including leasing, resident services, maintenance, collections, and administrative activities.
• Lead, train, coach, and hold the onsite team accountable for performance, service standards, and company expectations.
• Drive leasing, sales, occupancy, renewals, and resident retention through effective property management and team performance.
• Monitor rental income, rent collections, delinquency, concessions, expenses, and overall property financial performance.
• Prepare, review, and manage property budgets, financial reports, invoices, and operational expenses.
• Manage resident relations, address escalated concerns, and resolve complaints professionally and efficiently.
• Oversee the leasing process, including prospect follow‑up, applications, move‑ins, move‑outs, renewals, and resident retention.
• Coordinate with maintenance teams and vendors to ensure work orders, unit turns, preventive maintenance, and property repairs are completed timely.
• Conduct regular property inspections and ensure apartments, common areas, amenities, and grounds meet AAM standards.
• Manage vendor relationships, obtain bids, monitor work quality, and ensure services are completed within approved budgets.
• Maintain accurate property records, reports, resident files, leasing data, and operational documentation.
• Ensure compliance with Fair Housing, landlord‑tenant laws, LIHTC requirements when applicable, and AAM policies and procedures.
• Monitor market conditions, competitor activity, pricing, and leasing performance to identify opportunities for improved occupancy and revenue.
• Develop and implement strategies to improve property performance, resident satisfaction, operational efficiency, and financial results.
• Work closely with regional and corporate leadership to communicate property performance, challenges, and action plans.

Required Qualifications

• 3+ years of multifamily property management experience, preferably as a Community Manager or Property Manager.
• Proven experience managing leasing, occupancy, collections, resident relations, maintenance, and property operations.
• Bilingual in English and Spanish, with the ability to communicate effectively with residents, team members, and other stakeholders in both languages.
• Strong leadership, sales, financial management, communication, and problem‑solving skills.
• Experience with property management software such as Yardi, AppFolio, RealPage, or similar platforms.
• Knowledge of Fair Housing and New Mexico landlord‑tenant regulations.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Experience with budgeting, financial reporting, vendor management, and team performance.
• CAM, ARM, or CPM certification is a plus.

Benefits

• Health insurance.
• Paid time off.
• Opportunities for professional growth and career advancement.
• A collaborative, innovative, and high‑performance work environment.