Community Manager: Leasing, Operations & Team Leadership

Rose-Associates; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

Rose Associates is seeking an experienced Community Manager in New York to lead day-to-day residential operations, guide a team, and drive leasing and retention while ensuring financial performance and regulatory compliance.

You will oversee relationships with owners, residents, and partners, manage leasing activity, lead marketing initiatives, and coordinate budgets and reporting. The role requires a proactive leader with strong communication and GAAP knowledge.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum of five (5) years of multifamily residential community management experience.
• Proficiency with Microsoft Office and property management platforms (iLuvLeasing, On-Site, Elise AI, RentCafe, Yardi).
• Strong understanding of residential building operations and maintenance.
• Knowledge of marketing strategies, budgeting, financial reporting, and GAAP.
• Proven leadership to recruit, develop, and motivate a team.
• Excellent communication, organization, problem-solving, and relationship-building skills.
• Valid STATE real estate license or ability to obtain within 120 days; license must be registered with Rose Associates on hire.
• Authorized to work in the United States.
• Weekend availability as needed.

Responsibilities

• Build and maintain relationships with owners, management, residents, vendors, and partners.
• Oversee leasing activity, approvals, renewals, and lease enforcement.
• Lead sales, marketing, and operations to achieve occupancy and revenue goals.
• Collaborate with marketing to implement leasing strategies and monitor market conditions.
• Oversee retention programs to support occupancy and resident satisfaction.
• Address resident concerns promptly and professionally.
• Coordinate with Compliance, Leasing, and Accounting on lease packages.
• Lead and develop Resident Managers and leasing teams.
• Recruit, train, and coach a high-performing team.
• Enforce policies and prepare for surveys, audits, and inspections.
• Oversee property inspections, maintenance, and capital projects.
• Coordinate construction activity with vendors and contractors.
• Negotiate service contracts and monitor vendor performance.
• Maintain after-hours availability for emergencies.
• Ensure insurance requirements are met and incidents reported.
• Assist with operating budgets, forecasts, and reporting.
• Analyze income/expense trends and identify improvement opportunities.
• Process invoices through AP system and oversee vendor payments.
• Develop resident engagement and retention initiatives.
• Perform other duties as needed.

Skills

Leadership

Communication

Team development

Problem solving

Relationship building

Education

Bachelor's degree in Business/Real Estate/Finance

Tools

iLuvLeasing

On-Site

Elise AI

RentCafe

Yardi

Job description

Rose Associates is seeking an experienced Community Manager in New York to lead day-to-day residential operations, guide a team, and drive leasing and retention while ensuring financial performance and regulatory compliance.

You will oversee relationships with owners, residents, and partners, manage leasing activity, lead marketing initiatives, and coordinate budgets and reporting. The role requires a proactive leader with strong communication and GAAP knowledge.