Community Manager: Lead Operations & Resident Experience

Venterra Realty; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401k matching

Paid vacation

Volunteer Time Off

Employee discounts

Short & Long-Term Disability

Job summary

Venterra Realty seeks a Community Manager to oversee all aspects of property operations, driving occupancy, revenue, resident satisfaction, and team leadership at Calais Midtown Apartments. You will guide on-site staff, implement budgets, and ensure compliance with policies and industry regulations.

This role emphasizes financial acumen, strong communication, and a commitment to excellent service, with opportunities for career growth within a national multifamily platform.

Qualifications

• Minimum of three years of proven success in multifamily with leadership responsibilities.
• Strong financial acumen and experience managing budgets.
• Excellent problem-solving and conflict-resolution skills.
• In-depth knowledge of Fair Housing laws and compliance requirements.
• Highschool diploma or equivalent required
• Some college preferred

Responsibilities

• Oversee all property operations, ensuring financial performance, occupancy, and compliance with company policies and regulations.
• Lead, train, and manage on-site staff, providing coaching, performance management, and development opportunities.
• Maintain resident satisfaction through quality service, effective communication, and proactive retention efforts.
• Assist in preparing annual budgets and income projections, manage revenue collection, expenses, and financial reporting to maximize Net Operating Income.
• Conduct regular and consistent property inspections, ensuring safety compliance, and addressing maintenance needs in partnership with the Maintenance Manager.
• Report property liability claims, worker's compensation claims, and property loss claims.

Skills

Leadership

Financial acumen

Problem-solving

Conflict-resolution

Communication

Education

High school diploma or equivalent

Some college preferred

Job description

Venterra Realty seeks a Community Manager to oversee all aspects of property operations, driving occupancy, revenue, resident satisfaction, and team leadership at Calais Midtown Apartments. You will guide on-site staff, implement budgets, and ensure compliance with policies and industry regulations.

This role emphasizes financial acumen, strong communication, and a commitment to excellent service, with opportunities for career growth within a national multifamily platform.