Community Manager — Lead a Vibrant Residential Community

NEW EARTH RESIDENTIAL LLC; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Mentor program for all team members

Bonuses (monthly & quarterly)

Health, vision, dental and life insur-

401k benefits

Rent discount 30%

Biannual team celebrations

PTO accruals 15 days/year

Monthly trainings (virtual and on-site

Job summary

New Earth Residential LLC is seeking an experienced on-site Community Manager for our Louisville, KY properties. You will lead leasing and marketing initiatives, supervise on-site staff, and ensure resident satisfaction through proactive service.

Responsibilities include income tracking, social media presence, and budget-minded operations. You will foster a collaborative team environment, coordinate with regional leaders, and maintain property standards.

Qualifications

• 2+ years of experience as an on-site Community Manager in multi-family property management.
• Strong leasing and marketing background with superior customer service.
• Proficiency with Outlook, Excel, Word, and internet software; budgeting experience preferred.

Responsibilities

• Greet prospects and residents with exceptional customer service.
• Lead daily on-site team check-ins and coordinate with the Service Supervisor.
• Post and reconcile all community income; maintain social media presence (minimum 3 posts weekly).
• Keep ILS listings updated and maintain accurate records in Resman (notices, move-ins, leases, traffic, availability).
• Walk make-ready units to ensure readiness for new residents; lease apartments and follow up for resident satisfaction.
• Regularly refresh market surveys to stay competitive; update mileage logs and approve payroll hours.
• Coordinate with landscapers for curb appeal; stay informed on market trends by reviewing competitors.
• Review lease files for accuracy and respond to emergencies with proper incident reporting.
• Conduct routine community inspections for quality assurance; manage revenue collection and delinquency.”

Skills

Leasing & marketing

Customer service excellence

Team leadership & supervision

Prioritization & time management

English proficiency

Tools

Outlook

Excel

Word

Internet software

Job description

New Earth Residential LLC is seeking an experienced on-site Community Manager for our Louisville, KY properties. You will lead leasing and marketing initiatives, supervise on-site staff, and ensure resident satisfaction through proactive service.

Responsibilities include income tracking, social media presence, and budget-minded operations. You will foster a collaborative team environment, coordinate with regional leaders, and maintain property standards.