Community Manager & Village Programs Leader

NEW EARTH RESIDENTIAL LLC; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Mentor program for all team members

Compensation package including monthly

Biweekly/quarterly bonuses

Health, vision, dental and life ins.

401k benefits

30% rent discount

Biannual team celebrations

PTO accruals starting at 15 days ayear

Virtual and on-site trainings monthly

Job summary

New Earth Residential LLC is seeking a Community Manager to oversee all on-site operations at a multi-family property in Columbus, ensuring leasing success, resident satisfaction, and strong community engagement. You will lead a on-site team, manage budgeting and vendor relations, maintain social media activity, and drive occupancy and service standards across the property.

The role emphasizes organizational excellence, budgeting support, and collaboration with regional leadership to sustain

Qualifications

• A minimum of two (2) years of experience as an on-site Community Manager in multi-family property management.
• Strong leasing and marketing background as well as superior customer service.
• Demonstrated proficiency in Outlook, Excel, Word, and internet. Software experience, preferred.
• Community budgeting, preferred.

Responsibilities

• Welcome prospects and residents with exceptional customer service, using a friendly, consistent greeting.
• Energize and motivate the on-site team with a daily check-in.
• Conduct daily meetings with the Service Supervisor to stay aligned on priorities.
• Post and ensure all community income is accurately recorded.
• Maintain active social media presence with at least three weekly Instagram and Facebook posts.
• Keep all Internet Listing Services (ILS) updated to maximize visibility.
• Update Resman with notices, move-ins, leases, traffic, and availability to ensure accuracy.
• Walk and inspect make-ready units to guarantee readiness for new residents.
• Lease apartments and follow up with new move-ins to confirm resident satisfaction.
• Refresh market surveys regularly to stay competitive.
• Update mileage logs and approve payroll hours for all team members.
• Walk the grounds with landscapers to ensure exceptional curb appeal.
• Stay informed on market trends by regularly shopping competitors.
• Review and approve lease files for accuracy.
• Respond promptly to emergency situations and complete incident reports when necessary.
• Conducts routine inspections throughout the apartment community to ensure high standards are maintained.
• Manages revenue collection and addresses delinquent accounts efficiently.
• Provides recommendations for scheduled rent adjustments to optimize community revenue.
• Oversees accounts receivable and accounts payable processes.
• Supports the budgeting process to help ensure financial goals are met.

Skills

Leasing

Marketing

Customer service

Outlook

Excel

Word

Bilingual

Job description

New Earth Residential LLC is seeking a Community Manager to oversee all on-site operations at a multi-family property in Columbus, ensuring leasing success, resident satisfaction, and strong community engagement. You will lead a on-site team, manage budgeting and vendor relations, maintain social media activity, and drive occupancy and service standards across the property.

The role emphasizes organizational excellence, budgeting support, and collaboration with regional leadership to sustain