Community Manager- Jordan River

Peak Living; South Jordan (UT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

PTO 3 weeks

Holidays & leave

Healthcare plans

401k matching

Referral bonus

Employee assistance

Appreciation events

Job summary

Peak Living is seeking a qualified Community Manager with tax credit experience to join our team in Utah. Under the Regional Manager, you will support all aspects of community operations and lead onsite staff to meet leasing and service standards.

You will supervise property associates, ensure LIHTC compliance, manage budgets, analyze occupancy, and drive marketing, resident relations, and reporting to maximize revenue and retention across our communities.

Qualifications

• 3+ years as onsite Community Manager or Assistant Manager in multi-family or similar housing.
• High school diploma or equivalent is required.
• CAM or ARM certification preferred.
• HCCP designation preferred for LIHTC.
• COS designation preferred for Section 8.
• 1 year LIHTC experience is preferred.
• Valid driver's license is required.
• English communication ability is required.

Responsibilities

• Supervise all community associates and ensure performance.
• Ensure property meets all LIHTC requirements and leasing standards.
• Support customer service and leasing activities and measure performance.
• Respond to resident requests promptly and provide solutions.
• Direct all marketing efforts to drive occupancy and renewals.
• Assist in preparing lease documents for new and renewal cases.
• Determine renewal rates and deliver renewal letters to secure.
• Recommend rent adjustments or concessions to boost activity.
• Review resident files and finances to manage delinquencies.
• Prepare weekly/monthly reports, including income and utilities.
• Organize resident events and retention programs.
• Identify improvements to increase efficiency and profitability.
• Research competitors quarterly to align rates and concessions.
• Post and collect rents and deposits daily, manage income.
• Lead budgeting, occupancy, collections, and expense management.

Skills

Onsite Community Manager experience

Leadership & supervision

Budgeting & reporting

Leasing & customer service

LIHTC knowledge

Education

High school diploma or equivalent

CAM or ARM certification preferred

Job description

Peak Living is seeking a qualified Community Manager, with tax credit experience, to join our team!

At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.

Overview

Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.

Responsibilities

• The Community Manager supervises all community associates.
• Ensures that the property follows all tax credit requirements.
• The Community Manager supports and participates in fulfilling the customer service and leasing standards.
• Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
• Direct all marketing efforts.
• Assist in preparing all paperwork specific to new and renewal lease agreements.
• Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
• Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
• Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
• Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
• Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
• Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
• Collect, post, and deposit rents/security deposits and other community income daily.
• Lead the maintenance and management of budgeted occupancy, collections, and expenses.

Qualifications

• A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
• A high school diploma or equivalent is required.
• College education, CAM or ARM certification preferred.
• Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC)
• Certified Occupancy Specialist (COS) designation preferred (for Section 8)
• 1 year of experience in LIHTC communities.
• Valid driver's license.
• Must have the ability to communicate in English.

Why Join Peak Living

• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program
• Employee Assistance Program
• Employee Appreciation Events