Floating Community Manager- Utah

peakliving; Salt Lake City (UT); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

3 Weeks PTO

10 Holidays + 3 Floating Holidays

Medical, Dental, Vision Plans

401k matching

Employee Referral Bonus Program

Employee Assistance Program

Employee Appreciation Events

Job summary

Peak Living seeks a qualified Community Manager with tax credit experience to join our team. Under Regional Manager oversight, you will supervise staff, ensure LIHTC compliance, and drive leasing, marketing, and resident services.

Responsibilities include approving renewal terms, collecting rents, reporting, and maintaining occupancy targets. You will lead resident events and pursue market-based adjustments in a fast-growing portfolio.

Qualifications

• Three or more years as an onsite Community Manager or Assistant in multi-family housing or similar.
• High school diploma or equivalent; CAM/ARM or LIHTC certifications preferred.
• English communication skills and valid driver’s license.

Responsibilities

• Supervise all community associates and ensure LIHTC compliance.
• Support customer service and leasing standards; respond promptly to resident requests.
• Direct marketing efforts and prepare lease paperwork for new/renewals.
• Set renewal rates, issue renewal letters, and pursue renewals.
• Review files, collect rents, and enforce leases to maximize revenue.
• Prepare weekly/monthly reports and manage delinquency tracking.
• Organize resident activities and loyalty programs; monitor budgeted occupancy and expenses.
• Research market conditions quarterly to align rents and concessions.

Skills

Onsite community management

Customer service

Budget management

Lease administration

Marketing coordination

Resident relations

Delinquency handling

Education

High school diploma

CAM or ARM certification preferred

HCCP designation preferred (LIHTC)

COS designation preferred

LIHTC knowledge

Job description

Peak Living is seeking a qualified Community Manager, with tax credit experience, to join our team!

At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.

Overview

Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.

Responsibilities

• The Community Manager supervises all community associates.
• Ensures that the property follows all tax credit requirements.
• The Community Manager supports and participates in fulfilling the customer service and leasing standards.
• Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
• Direct all marketing efforts.
• Assist in preparing all paperwork specific to new and renewal lease agreements.
• Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
• Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
• Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
• Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
• Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
• Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
• Collect, post, and deposit rents/security deposits and other community income daily.
• Lead the maintenance and management of budgeted occupancy, collections, and expenses.

Qualifications

• A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
• A high school diploma or equivalent is required.
• College education, CAM or ARM certification preferred.
• Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC)
• Certified Occupancy Specialist (COS) designation preferred (for Section 8)
• 1 year of experience in LIHTC communities.
• Valid driver's license.
• Must have the ability to communicate in English.

Why Join Peak Living

• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program
• Employee Assistance Program
• Employee Appreciation Events