Community Manager - Hyattsville, MD

Uip, Llc; Hyattsville (MD); Vor Ort; USD 85.000 - 95.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Vision insurance

Dental insurance

401k with company match

Generous PTO & 12 holidays

Zusammenfassung

The UIP Companies, Inc. is seeking a motivated Community Manager for the Canvas property in Hyattsville, MD. This onsite role oversees business operations and financial performance while delivering exceptional service to residents.

Responsibilities include budgeting, marketing, leasing, team leadership, and ensuring regulatory compliance. The ideal candidate has 3+ years of residential property management experience in the DC metro area and proficiency with Yardi or similar software.

Qualifikationen

• Bachelor’s degree in Business or related field preferred.
• 3+ years’ experience as a residential property manager in DC/MD/VA.
• Experience with Yardi or similar property management software.
• Proven success in meeting performance goals and customer service expectations.
• Excellent people skills and strong communication abilities.
• Detail oriented, able to multi-task and meet deadlines in a fast-paced environment.
• Problem-solving skills with creativity and initiative.
• Self-motivated with good follow-through; handles confidential information discreetly.
• Knowledge of leasing and sales techniques; CPM/ARM/RPA preferred.

Aufgaben

• Develop and deploy strategies that optimize community, financial, and team performance.
• Prepare and monitor property annual budgets and occupancy.
• Develop and deploy marketing initiatives to attract residents.
• Deliver excellent service to residents and address issues promptly.
• Supervise Service and Leasing teams to optimize performance.
• Partner with Service team to manage security and property condition, including capital improvements.
• Train, mentor, and coach employees.
• Ensure compliance with laws, regulations, and codes.
• Build relationships with owners, residents, vendors and internal teams.
• Use metrics to diagnose issues and drive business performance.
• Ensure smooth operation of the Management Office.
• Manage rents, move-ins/outs, delinquencies, and renewals.
• Complete monthly financials, reconciliations, and variance reports.
• Create welcoming communities aligned with UIPPM SOPs.

Kenntnisse

Budget management

Team leadership

Customer service

Operations oversight

Marketing initiatives

Strong communication

Ausbildung

Bachelor’s degree in Business or related field

Tools

Yardi or similar PM software

Jobbeschreibung

Reports to: Regional Director/Vice President

Location: Hyattsville, MD

Hours: Onsite typically, 9:00 AM to 6:00 PM, Monday through Friday, some Saturdays as needed

Salary: $85,000.00 to $95,000.00, position is eligible for bonuses and commission

Benefits: Medical, vision, and dental insurance; 401k with company match; generous paid time off policy; 12 paid company holidays; and more.

The UIP Companies, Inc. ("UIP") is a real estate investment, asset and property management company specializing in multi-family properties predominantly in the Washington, DC metropolitan area. Since 2001, UIP has provided quality housing that satisfies the most discerning residents and investors.

UIP Property Management (UIPPM) seeks a motivated, people-centric, and knowledgeable Community Manager (CM) for our Canvas property in Hyattsville, MD. Serene and sophisticated, Canvas offers sleek new apartment homes in the heart of the arts district in Hyattsville, MD. UIP Community Managers manage the business operations and ensure the financial performance of the properties within their portfolios, while providing exceptional service to our residents.

Responsibilities

• Develop and deploy strategies that optimize community, financial, and team performance.
• Prepare and monitor property annual budgets, and maintain or exceed budgeted occupancy.
• Develop and deploy creative marketing initiatives that attract prospective residents.
• Deliver exceptional living experiences and customer service to our residents, and proactively address or respond to their issues and concerns.
• Supervise and work cooperatively with Service and Leasing team members to optimize performance.
• Partner with Service team members to manage the security and physical condition of properties, including curb appeal, capital improvements, and move-in and turnover activities.
• Train, mentor, and coach employees.
• Ensure compliance with relevant laws, regulations and codes.
• Build strong relationships with internal and external customers, including company owners, associates, residents, property owners, and vendors.
• Use metrics to diagnose issues, and drive and report business performance.
• Ensure the Management Office operates smoothly.
• Collect and post rents, process move-ins and move-outs, and follow up on delinquency and renewals.
• Completion of monthly financials, reconciliations, and variance reports.
• Create welcoming communities that are managed in compliance with UIPPM’s Standard Operating Procedures.

Qualifications

• Bachelor’s degree in Business or related field of study and related business experience preferred
• 3+ years’ experience as a residential property manager, in DC, MD, or VA
• Experience working with Yardi and/or other similar property management and accounting software
• Proven success in meeting or exceeding performance goals and customer service expectations
• Excellent people skills and strong communication skills
• Demonstrated attention to detail, works well under pressure while prioritizing, multi-tasks and meets deadlines in a fast-paced environment
• Proven problem-solving skills with the ability to react to and efficiently resolve issues with creativity and innovation
• Self-motivated with demonstrated follow-through
• Handle confidential information discreetly and professionally
• Demonstrated knowledge of effective leasing and sales techniques
• CPM/ARM/RPA certification preferred

The UIP Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other legally protected characteristics.