Community Manager - Hyattsville, MD

UIP Companies; Hyattsville (MD); Presencial; USD 85 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Vision, and Dental Insurance

401k with company match

Paid time off and holidays

Resumo da oferta

UIP Companies, Inc. is seeking a motivated Community Manager for our Canvas property in Hyattsville, MD. You will oversee business operations, budgets, and resident services to drive occupancy and financial performance while delivering exceptional service to residents.

Reports to Regional Director/VP; onsite hours are typical, and compensation includes a salary of $85,000 to $95,000 with bonuses/commission eligibility. Knowledge of Yardi is preferred.

Qualificações

• Bachelor’s degree in Business or related field.
• 3+ years’ experience as a residential property manager in DC/MD/VA.
• Experience with Yardi or similar PM software.
• Proven success meeting performance goals and customer service expectations.
• CPM/ARM/RPA certification preferred

Responsabilidades

• Develop and deploy strategies to optimize community, financial, and team performance.
• Prepare and monitor annual budgets and occupancy targets.
• Create marketing initiatives to attract residents.
• Ensure excellent resident service and address issues promptly.
• Supervise Service and Leasing teams to optimize performance.
• Manage security and physical condition of properties, including improvements.
• Train and coach employees and ensure SOP compliance.
• Build relationships with owners, residents, vendors.
• Use metrics to diagnose issues and report performance.
• Ensure Office operations run smoothly.
• Collect rents, process move-ins/outs, and handle delinquencies/ renewals.
• Complete monthly financials and variance reports.

Conhecimentos

Budget management

Customer service

People management

Communication skills

Problem solving

Multi-tasking

Attention to detail

Formação académica

Bachelor's degree in Business or related field

Ferramentas

Yardi software

Descrição da oferta de emprego

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Reports to: Regional Director/Vice President

Location: Hyattsville, MD

Hours: Onsite typically, 9:00 AM to 6:00 PM, Monday through Friday, some Saturdays as needed

Salary: $85,000.00 to $95,000.00, position is eligible for bonuses and commission

Benefits: Medical, vision, and dental insurance; 401k with company match; generous paid time off policy; 12 paid company holidays; and more.

The UIP Companies, Inc. (\"UIP\") is a real estate investment, asset and property management company specializing in multi-family properties predominantly in the Washington, DC metropolitan area. Since 2001, UIP has provided quality housing that satisfies the most discerning residents and investors.

UIP Property Management (UIPPM) seeks a motivated, people-centric, and knowledgeable Community Manager (CM) for our Canvas property in Hyattsville, MD. Serene and sophisticated, Canvas offers sleek new apartment homes in the heart of the arts district in Hyattsville, MD. UIP Community Managers manage the business operations and ensure the financial performance of the properties within their portfolios, while providing exceptional service to our residents.

Responsibilities

• Develop and deploy strategies that optimize community, financial, and team performance.
• Prepare and monitor property annual budgets, and maintain or exceed budgeted occupancy.
• Develop and deploy creative marketing initiatives that attract prospective residents.
• Deliver exceptional living experiences and customer service to our residents, and proactively address or respond to their issues and concerns.
• Supervise and work cooperatively with Service and Leasing team members to optimize performance.
• Partner with Service team members to manage the security and physical condition of properties, including curb appeal, capital improvements, and move-in and turnover activities.
• Train, mentor, and coach employees.
• Ensure compliance with relevant laws, regulations and codes.
• Build strong relationships with internal and external customers, including company owners, associates, residents, property owners, and vendors.
• Use metrics to diagnose issues, and drive and report business performance.
• Ensure the Management Office operates smoothly.
• Collect and post rents, process move-ins and move-outs, and follow up on delinquency and renewals.
• Completion of monthly financials, reconciliations, and variance reports.
• Create welcoming communities that are managed in compliance with UIPPM’s Standard Operating Procedures.

Qualifications

• Bachelor’s degree in Business or related field of study and related business experience preferred


• 3+ years’ experience as a residential property manager, in DC, MD, or VA


• Experience working with Yardi and/or other similar property management and accounting software


• Proven success in meeting or exceeding performance goals and customer service expectations


• Excellent people skills and strong communication skills


• Demonstrated attention to detail, works well under pressure while prioritizing, multi-tasks and meets deadlines in a fast-paced environment


• Proven problem-solving skills with the ability to react to and efficiently resolve issues with creativity and innovation


• Self-motivated with demonstrated follow-through


• Handle confidential information discreetly and professionally


• Demonstrated knowledge of effective leasing and sales techniques


• CPM/ARM/RPA certification preferred

The UIP Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other legally protected characteristics.