Assistant Community Manager - Property Management

Uip, Llc; Washington (District of Columbia); On-site; USD 54,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k with company match

Paid time off

12 paid company holidays

Job summary

The UIP Companies, Inc. is seeking an Assistant Community Manager to support property operations at a multi-family community in the DC metro area. This role involves leasing support, resident relations, and coordinating daily office functions alongside the Community Manager/Area Manager.

Responsibilities include vendor coordination, budgeting, and implementing resident retention programs while maintaining safety standards and high service levels for residents and staff.

Qualifications

• DC Real Estate or Property Management license required.
• Bachelor’s degree preferred; associate degree acceptable.
• Four years’ experience in property management or two years with a management designation.
• Excellent communication, interpersonal, and organizational skills.
• Prior sales experience in leasing/retail or related field is helpful.

Responsibilities

• Assist the Community Manager/Area Manager in planning and managing daily operations of apartment property.
• Monitor and manage operational expenses within the budget.
• Oversee tenant move-ins/outs and evictions.
• Manage rent collection, increases, late payments, and returns.
• Develop leasing and marketing strategies to attract tenants.
• Assist in interviewing, screening and hiring of new staff.
• Assist in orientation, training and scheduling of office personnel.
• Manage office supplies and equipment for the department.
• Support disciplinary or promotional actions for office staff.
• Submit administrative forms, files and reports.
• Coordinate with locator services to ensure availability of promotional materials.
• Provide efficient responses to resident requests.
• Assist in resident retention programs, newsletters, referrals, and social activities.
• Ensure OSHA standards and safety policies are followed.

Skills

Communication

Interpersonal skills

Organizational skills

Sales experience

Customer service

Team player

Independent work

Education

Bachelor’s degree

Real Estate or Property Management license

Associate’s degree or equivalent

Tools

MS Office

Yardi

Job description

Assistant Community Manager - Property Management

Reports to: Community Manager/Area Manager

Location: Hyattsville, MD and SW Washington, DC

Hours: Onsite typically, 9:00 AM to 6:00 PM, Monday through Friday, some Saturdays as needed

Salary: $54,000-$65,000, position is eligible for bonuses and commission

Benefits: Medical, vision, and dental insurance; 401k with company match; generous paid time off policy; 12 paid company holidays; and more.

The UIP Companies, Inc. (\"UIP\") is a real estate investment, asset and property management company specializing in multi-family properties predominantly in the Washington, DC metropolitan area. Since 2001, UIP has provided quality housing that satisfies the most discerning residents and investors.

UIP Property Management (UIPPM) seeks a motivated, people-centric, and knowledgeable Assistant Community Manager (ACM). Our ACMs are leaders in their community and called upon as the individuals responsible for community operations in the absence of the Community or Area Manager, serving as role models to the rest of their team. They are multitalented, personable individuals with sales expertise and a passion for building relationships. ACMs are seasoned property management professionals with demonstrated success in providing sales, customer service, and administration leadership to the team.

In addition to traditional property management responsibilities, the ACM works in conjunction with the Community Manager/Area Manager to lease units, resolve tenant concerns, coordinate service requests, host community functions, and other administrative duties as assigned.

Responsibilities

• Assist the Community Manager/Area Manager in planning and managing daily operations of apartment property.
• Monitor and manage operational expenses within the allotted budget.
• Oversee tenant move-in, move-out, and evictions.
• Manage financial activities for rent collection, rent increase, late payment and check returns.
• Develop new leasing and marketing strategies to attract new tenants.
• Assist the Community Manager/Area Manager in interviewing, screening and hiring of new employee candidates.
• Assist the Community Manager/Area Manager in orientation, training and scheduling of all office personnel.
• Manage the inventory and ordering of all necessary administrative supplies and equipment for the department.
• Assist the Community Manager/Area Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Report, maintain, and submit all administrative forms, files and reports.
• Engage in contact with business and locator services, ensuring availability of promotional materials.
• Provide efficient and courteous response to all resident requests.
• Assist the Community Manager/Area Manager in designing and implementing a resident retention program, including newsletters, resident referral programs, and/or social activities.
• Ensure that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Perform any other duties and/or projects, as assigned.

Qualifications

• A valid DC Real Estate or Property Management license
• Four-year college degree, preferred; Associate’s degree or equivalent from two-year College or technical school
• Four years’ experience working in property management environment or two years’ experience working in property management with at least one property management professional designation
• Excellent communication, interpersonal, and organizational skills
• Prior sales experience in leasing, retail, or other related field(s)
• Demonstrated excellent customer service skills and proactive outreach to tenants, both current and prospective
• Proven ability to work with independently while maintaining confidentiality and professionalism
• Ability to follow-through on commitments and creatively problem-solve
• Highly motivated investing extra energy to achieve goals and provide a great environment for team members and residents
• Proven team player with the ability to engage others toward a common goal
• Intermediate computer knowledge of MSOffice including Word, Excel, and Outlook; understanding of Yardi, preferred

The UIP Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.