Community Manager: Elevate Living & Revenue

TREK Development Group; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability insurance

Life insurance

401k with employer contribution

Employee Assistance Program (EAP)

Job summary

TREK Development Group is seeking a knowledgeable Community Manager for The Reed, a 123-unit community in Pittsburgh. You will oversee financial performance, on-site operations, and staff, while upholding the Hospitality Covenant.

You will drive occupancy and revenue, manage leases, budgets, and risk, and partner with residents to enhance life in the community. A college degree or 5+ years in property/hospitality is required, with leadership experience and proficiency in RealPage and MS Office.

Qualifications

• College degree in a related field or 5+ years of progressive career path in Property Management, Hotel, Hospitality or Retail required
• 3+ years of experience in Property Management, Hotel, Hospitality or Retail required
• Experience managing tax credit properties and meeting the needs of low-income residents strongly preferred
• Industry designations (COS, LIHTC, ARM®, CPMC®, etc.) preferred
• Ability to achieve certification within 6 months of hiring to meet site/area needs
• Minimum team supervision of 2 people (hiring, performance management, training)
• Strong Microsoft Word, Excel, Outlook and RealPage or other industry software experience required
• Real Estate License preferred, or required within the first year of employment, or sooner if required by state law
• Knowledge of Federal Fair Housing laws and guidelines a plus
• Excellent verbal and written communication skills required
• Child abuse clearances and background checks required
• Experience with recertifications a plus

Responsibilities

• Acting as the driving force of the Hospitality Covenant and driving the team by modeling, inspiring, communicating, supporting and holding staff and residents accountable
• Supervising and directing on-site team members. Creating opportunities for team to bring thoughts to minimize overtime and create efficiencies
• Coordinating upkeep of the property, regular inspection of the property to delegate maintenance
• Developing positive relationships with residents through network-building tools
• Examining the monthly budget operating report and general ledger to assure bills are paid and coded
• Meeting budgeted revenue, operating expense and cash flow monthly
• Managing legal proceedings for non-rent payment process including notice to quit and housing court
• Applying for and implementing annual rent increases to optimize income
• Leasing of units in compliance with site’s approved tenant selection or A&O plan to maintain occupancy 98%+
• Ensuring compliance with Afford
• Remaining current and knowledgeable of applicable affordable programs
• Updating and following LEP and LAP plans as provided by compliance
• Creating and adhering to an energy conservation plan
• Providing notification and incident reporting of all incidents with risk management
• Maintaining onsite resident and vendor files, compliant with TREK, agency and regulatory standards

Skills

Team leadership

Budget management

Communication

Tenant relations

Microsoft Office

RealPage

Education

College degree in a related field

5+ years in Property Management/ Hospitality/ Retail

Industry designations (COS, LIHTC, ARM, CPMC)

Tools

RealPage

Microsoft Excel

Microsoft Word

Outlook

Job description

TREK Development Group is seeking a knowledgeable Community Manager for The Reed, a 123-unit community in Pittsburgh. You will oversee financial performance, on-site operations, and staff, while upholding the Hospitality Covenant.

You will drive occupancy and revenue, manage leases, budgets, and risk, and partner with residents to enhance life in the community. A college degree or 5+ years in property/hospitality is required, with leadership experience and proficiency in RealPage and MS Office.