Community Manager: Drive Tenant Experience & Growth

BH Management; Mesa (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

BH Management, LLC is seeking a Community Manager to oversee daily operations of a multifamily community in Mesa, AZ. You will drive profitability, ensure safety/compliance, and lead a team to deliver excellent customer service.

The role focuses on budgeting, leasing, resident satisfaction, and coordinating maintenance while representing BH Management professionally with internal and external customers.

Qualifications

• 3 years of property management experience.
• Ability to travel via car or plane on average of 20% of the time.
• Advanced MS Office Word/Excel and computer technology skills.
• Strong written and verbal communication skills.
• Prior leadership experience required.
• High School or GED (General Education Diploma) Required, some college preferred.

Responsibilities

• Regularly inspects the property to ensure company standards and compliance with safety regulations.
• Gathers, analyzes and interprets market and economic trends to drive marketing and leasing strategies.
• Monitors budgets, renewal information, marketing data and financials to provide up-to-date information.
• Develops resident retention strategies and responds to residents promptly to ensure a positive living experience.
• Manages repairs and maintenance requests, verifies status of vacancies, and oversees preventive maintenance.
• Partners with Regional Manager to prepare operating income/expense budgets and monitor vendor payments.
• Reviews income/expense reports and coordinates collection of revenues per lease obligations.
• Hires, trains, supervises, and evaluates property staff per policy; conducts performance evaluations.
• Other duties as assigned.

Skills

Property management experience

MS Office / Excel

Leadership experience

Strong written and verbalcommunication

Willingness to travel

Education

High School or GED

Some college preferred

Job description

BH Management, LLC is seeking a Community Manager to oversee daily operations of a multifamily community in Mesa, AZ. You will drive profitability, ensure safety/compliance, and lead a team to deliver excellent customer service.

The role focuses on budgeting, leasing, resident satisfaction, and coordinating maintenance while representing BH Management professionally with internal and external customers.