Community Manager (Aviva)

Mark--taylor-Residentia; Mesa (AZ); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Employee rent discounts

401(k) with company match

Paid time off, holidays, and volunteer

Medical, Dental, Vision benefits

Career growth opportunities

Job summary

Mark-Taylor is seeking a Manager of Community Operations (Community Manager) at Aviva in Mesa, AZ. You will oversee maintenance, manage staff, and deliver five-star service across luxury communities.

The role requires 1+ years of operational experience in luxury multifamily settings, strong leadership, and financial acumen. Demostrated coaching, events planning, and proficiency with Resman/Yardi are valued. Benefits include growth opportunities and comprehensive coverage.

Qualifications

• 1+ years operational experience in luxury multifamily setting as a Community Manager or similar title.
• Experience planning and executing resident events.
• 3+ years people management with leadership and mentorship skills.
• BA degree preferred or equivalent professional experience.
• Financial acumen with high proficiency in Microsoft Office Suite.
• Excellent communication skills and professional presence.
• Experience using Resman or Yardi is desirable.

Responsibilities

• Meet or exceed targeted revenue by setting rent rates and monitoring expenses.
• Prepare monthly financial reports with forecasting and action plans.
• Coach and mentor a team of administrative and service personnel.
• Oversee hiring and performance management through HR processes.
• Conduct property inspections and drive enhancements.

Skills

Operational experience

Resident events planning

People management

Coaching & development

Financial acumen

MS Office proficiency

Resman experience

Yardi experience

Strong communication

Education

BA degree preferred

Tools

Resman

Yardi

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Manager of Community Operations (Community Manager) at Aviva in Mesa, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $70,000/year.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• 1+ years operational experience in luxury multifamily setting as a Community Manager, or similar title required
• Experience planning and executing resident events
• 3+ years people management experience with demonstrated leadership and mentorship skills
• Demonstrated coaching and development ability
• BA degree preferred or equivalent professional experience
• Financial acumen with high proficiency in Microsoft Office Suite
• Excellent communication skills and professional presence
• Experience using Resman, Yardi, or similar platforms is especially desirable
• A basic understanding of written and verbal English

In This Role You Will

• Meet or exceed targeted revenue expectations by setting rent rates, managing operating expenses, and diligently monitoring aged delinquency. Prepare and review monthly financial reports with intuitive forecasting and a proactive plan for the financial performance of the asset
• Coach, mentor, and inspire a team of administrative and service personnel, coordinating their activities and individual goals through tactical planning
• Oversee the hiring process and ongoing employee performance management through courageous conversations and applicable HR processes.
• Conduct regular property inspections, propose, and own the resolution plan and execution of property enhancements.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.