Community Manager Affordable Housing

The Annex Group; Lawrence (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Vision insurance

Paid Time Off

Job summary

The Annex Management Group is seeking a Community Manager with Affordable Housing Experience to lead resident services and property operations. You will ensure compliance with housing programs, manage a team, and drive occupancy and budget goals in a fast-paced setting.

Ideal candidates bring 2–3 years of management experience, strong communication, budgeting basics, and a genuine care for residents. A driver’s license and proficiency with MS Office are required.

Qualifications

• 2–3 years of management experience required.
• Authentic, caring approach to residents and customers.
• Proficient communication and active listening skills.
• Basic knowledge of accounting and budgeting.
• Valid U.S. driver’s license is required.
• Experience in affordable housing is preferred but not mandatory.

Responsibilities

• Provide excellent experiences for residents, vendors, partners, investors, and owners.
• Deliver resident services that positively impact lives.
• Maintain property curb appeal and appearance standards.
• Manage property to achieve occupancy and budget goals.
• Ensure adherence to policies and operating procedures.
• Coordinate LIHTC program reporting and compliance requirements.
• Supervise property team and ensure policy compliance.
• Accurate documentation of internal and external reporting.
• Handle daily accounting tasks: accounts receivable/payable.
• Maintain health and safety compliance at the property.

Skills

Communication

Multitasking

Independent work

Budgeting basics

Resident services

Customer/partner relations

Strong work ethic

Education

High School Diploma or GED

Tools

MS Office

Social media

Job description

The Annex Management Group is seeking a Community Manager with Affordable Housing Experience. If you are searching for experience with an organization who operates with a customer first approach, are passionate about our mission and take pride in making a difference in the lives of our residents, we want you on our team. The Community Manager is responsible and accountable for providing excellent customer experience, supporting our company mission and maintaining compliance with all applicable housing laws and programs.

Essential Duties

• Provide excellent experiences for our residents, vendors, community partners, investors, and owners.
• Excellent execution of community resident services that positively impact their lives.
• Execute best in class curb appeal and property appearance standards.
• Manage the property by achieving key performance indicators including but not limited to achieving budgeted occupancy and maintaining the property within budget.
• Adhere to company policies and standard operating procedures.
• Adhere to LIHTC (Low Income Housing Tax Credit) program requirements including but not limited to qualifying households, annual recertifications, state agency and investor reporting and property specific requirements.
• Managing property team members to ensure adherence to company policies and standard operating procedures.
• Successful and accurate documentation of all internal and external reporting.
• Process daily accounting functions related to financial management, accounts receivable and accounts payable.
• Maintain the property to required health and safety guidelines.
• Other duties as assigned.

Requirements

• Property management experience preferred but not required
• Affordable Housing experience preferred but not required
• 2-3 years previous management experience required
• Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents’ lives
• Strong work ethic with demonstrated desire to learn and grow with a growing company
• Ambitious individual for this fun and entrepreneurial working environment
• Ability to work independently and successfully execute multiple assignments
• Must be a proficient communicator and listener
• Must have basic knowledge of accounting and budgeting
• Ability to work on multiple projects simultaneously with frequent interruptions
• Must have a valid U.S. driver’s license
• Working knowledge of social media and MS Office software programs necessary
• Ability and willingness to effectively use other job-related technology tools

Physical Demands

• Frequent walking, standing, sitting within the work area
• Driving to/from locations for business-related purposes
• Frequent walking throughout the community

Work Environment

• The work environment is that of a fast-paced office with minimal to high noise levels
• This position requires working independently as well as part of a team
• This position requires verbal and face-to-face contact with others dailyFrequent use of a computer is necessary
• This position requires the use of all general office equipment
• The position requires client information be maintained appropriately confidential

Job Type

Full time/Exempt

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid Time Off

Physical Setting

• Office

Supplemental Pay

• Bonus plan

Education

• High School Diploma or GED

Training Requirements

• Attend annual fair housing training
• Attend state agency compliance training
• Attend other company required training