Community Manager Student Housing

The Annex Group; Columbus (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Vision insurance

Paid Time Off

Bonus plan

Job summary

The Annex Management Group is seeking a Community Manager to lead resident experiences and property operations at our Columbus location. You will drive customer-first service, support the company mission, and work to achieve occupancy and budget goals.

Ideal candidates bring 2-3 years of management experience, strong communication skills, and a genuine care for residents. This full-time exempt role offers a fast-paced office environment and growth opportunities.

Qualifications

• Property management experience preferred but not required.
• Student Housing experience preferred but not required.
• 2-3 years previous management experience required.
• Strong desire to impact residents’ lives with a positive attitude.
• Proficient communication and listening skills.
• Basic knowledge of accounting and budgeting.
• Valid U.S. driver's license.

Responsibilities

• Provide excellent experiences for prospects, residents, vendors, community partners, investors, and owners.
• Execute resident services to positively impact residents’ lives.
• Maintain curb appeal and property appearance standards.
• Aim for above average resident survey results.
• Manage occupancy and budget within financial targets.
• Adhere to policies and standard operating procedures.
• Lead property team members to follow procedures.
• Document all internal and external reporting accurately.
• Handle daily accounting functions (accounts receivable/payable).
• Maintain health and safety guidelines at the property.
• Perform other duties as assigned.

Skills

Authentic care for others

Proactive communicator

Team collaboration

Education

High School Diploma or GED

Tools

MS Office

Social media

Job description

Position Overview

The Annex Management Group is seeking a Community Manager. If you are searching for experience with an organization who operates with a customer first approach, are passionate about our mission and take pride in making a difference in the lives of our residents, we want you on our team. The Community Manager is responsible and accountable for providing excellent customer experiences, supporting our company mission and achieving property goals.

Essential Duties

• Provide excellent experiences for our prospects, residents, vendors, community partners, investors, and owners.
• Excellent execution of community resident services that positively impact their lives.
• Execute best in class curb appeal and property appearance standards.
• Achieve above average resident survey results.
• Manage the property by achieving key performance indicators including but not limited to achieving budgeted occupancy and maintaining the property within budget.
• Adhere to company policies and standard operating procedures.
• Managing property team members to ensure adherence to company policies and standard operating procedures.
• Successful and accurate documentation of all internal and external reporting.
• Process daily accounting functions related to financial management, accounts receivable and accounts payable.
• Maintain the property to required health and safety guidelines.
• Other duties as assigned.

Work Environment

• The work environment is that of a fast-paced office with minimal to high noise levels
• This position requires working independently as well as part of a team
• This position requires verbal and face-to-face contact with others daily
• Frequent use of a computer is necessary
• This position requires the use of all general office equipment
• The position requires client information be maintained appropriately and confidentially

Job Type:

Full time/Exempt

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid Time Off

Physical Setting

• Office

Supplemental Pay

• Bonus plan

Requirements

QUALIFICATION REQUIREMENTS:

• Property management experience preferred but not required
• Student Housing experience preferred but not required
• 2-3 years previous management experience required
• Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents’ lives
• Strong work ethic with demonstrated desire to learn and grow with a growing company
• Ambitious individual for this fun and entrepreneurial working environment
• Ability to work independently and successfully execute multiple assignments
• Must be a proficient communicator and listener
• Must have basic knowledge of accounting and budgeting
• Ability to work on multiple projects simultaneously with frequent interruptions
• Must have a valid U.S. driver’s license

Technical/Computer Skills

• Working knowledge of social media and MS Office software programs necessary
• Ability and willingness to effectively use other job-related technology tools

Physical Demands

• Frequent walking, standing, sitting within the work area
• Driving to/from locations for business-related purposes
• Frequent walking throughout the community

Education

• High School Diploma or GED

Training Requirements

• Attend annual fair housing training
• Attend other company required training