Community Manager Student Housing

Annex Group LLC; United States; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Vision insurance

Paid Time Off

Job summary

The Annex Management Group is seeking a Community Manager to lead resident experience and property operations at our community. This role emphasizes customer-first service, budget discipline, and maintaining property standards.

You will manage a team, coordinate vendor relations, and document reporting while ensuring health and safety guidelines are met. A high school diploma is required, with 2–3 years of management experience preferred.

Qualifications

• High School Diploma or GED required or equivalent.
• Strong communication and customer service skills essential.
• Ability to manage multiple tasks and projects concurrently.

Responsibilities

• Provide excellent experiences for prospects, residents, vendors, and partners.
• Lead resident services to positively impact residents’ lives.
• Maintain property appearance and curb appeal to standards.
• Achieve budgeted occupancy and operate within budget.
• Document internal and external reporting accurately and timely.
• Oversee daily accounting functions such as AR/AP.
• Ensure health and safety guidelines are followed.

Skills

Communication

Customer service

Team collaboration

Time management

Budget basics

Education

High School Diploma or GED

Tools

MS Office

Social media

Job description

Description

POSITION OVERVIEW:

The Annex Management Group is seeking a Community Manager. If you are searching for experience with an organization who operates with a customer first approach, are passionate about our mission and take pride in making a difference in the lives of our residents, we want you on our

team. The Community Manager is responsible and accountable for providing excellent customer experiences, supporting our company mission and achieving property goals.

ESSENTIAL DUTIES:

Include but are not necessarily limited to the following:

• Provide excellent experiences for our prospects, residents, vendors, community partners, investors, and owners.
• Excellent execution of community resident services that positively impact their lives.
• Execute best in class curb appeal and property appearance standards.
• Achieve above average resident survey results.
• Manage the property by achieving key performance indicators including but not limited to achieving budgeted occupancy and maintaining the property within budget.
• Adhere to company policies and standard operating procedures.
• Managing property team members to ensure adherence to company policies and standard operating procedures.
• Successful and accurate documentation of all internal and external reporting.
• Process daily accounting functions related to financial management, accounts receivable and accounts payable.
• Maintain the property to required health and safety guidelines.
• Other duties as assigned.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment is that of a fast-paced office with minimal to high noise levels
• This position requires working independently as well as part of a team
• This position requires verbal and face-to-face contact with others daily
• Frequent use of a computer is necessary
• This position requires the use of all general office equipment
• The position requires client information be maintained appropriately and confidentially

Job Type: Full time/Exempt

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid Time Off

Physical Setting:

• Office

Supplemental Pay:

• Bonus plan

Requirements

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Property management experience preferred but not required
• Student Housing experience preferred but not required
• 2-3 years previous management experience required
• Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents’ lives
• Strong work ethic with demonstrated desire to learn and grow with a growing company
• Ambitious individual for this fun and entrepreneurial working environment
• Ability to work independently and successfully execute multiple assignments
• Must be a proficient communicator and listener
• Must have basic knowledge of accounting and budgeting
• Ability to work on multiple projects simultaneously with frequent interruptions
• Must have a valid U.S. driver’s license

TECHNICAL/COMPUTER SKILLS:

• Working knowledge of social media and MS Office software programs necessary
• Ability and willingness to effectively use other job-related technology tools

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, sitting within the work area
• Driving to/from locations for business-related purposes
• Frequent walking throughout the community

Education:

• High School Diploma or GED

Training Requirements:

• Attend annual fair housing training
• Attend other company required training