Community Manager

iCIMS, Inc.; Virginia (MN); On-site; USD 72,000 - 98,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Company Match

Competitive Bonus Program

Paid Vacation & Holidays

Birthday Paid Time Off

Job summary

CAPREIT seeks a Community Manager for Meridian at Watermark in North Chesterfield, VA. You will lead daily operations, leasing, and resident service for a 300-unit garden-style community, while ensuring regulatory compliance and budget discipline.

The role calls for LIHTC involvement, strong customer focus, and team leadership in a fast-paced environment. Ideal candidates have 3–5 years in multifamily management, familiarity with LIHTC/Section 8/HUD, and a track record of coaching onsite teams

Qualifications

• 3-5 years of multifamily property management experience.
• LIHTC experience and familiarity with Section 8/HUD preferred.
• Proven ability to lead and motivate onsite teams.

Responsibilities

• Lead day-to-day operations of a 300-unit community and drive leasing, resident satisfaction, and performance.
• Oversee affordable housing programs (LIHTC, Section 8, HUD) with regulatory compliance.
• Ensure compliance with policies and housing regulations.
• Drive occupancy and revenue by monitoring leasing, rent collections, delinquency, and budget goals.
• Coach and develop onsite staff to deliver exceptional results.
• Build strong resident relationships and provide outstanding service.
• Maintain resident files, reports, and compliance documentation.
• Analyze financial reports to identify opportunities for efficiency.
• Collaborate with regional leadership to meet community objectives.

Skills

Customer service

Team leadership

Budget management

Regulatory compliance

Property management software

Tools

RealPage

OneSite

Yardi

Job description

Lead. Inspire. Make an Impact.

CAPREIT is looking for a dynamic Community Manager to lead our Meridian at Watermark apartment community.

If you're a strong leader with a passion for customer service, team development, and operational excellence, this is your opportunity to join one of the nation's premier multifamily housing management companies.

At CAPREIT, we don't just manage apartment communities. We create places people are proud to call home. We are seeking a motivated professional who thrives in a fast-paced environment, takes ownership of results, and is committed to providing an exceptional resident experience.

Why CAPREIT?

At CAPREIT, our people are the foundation of our success. We invest in our teams through professional development, advancement opportunities, and a culture built on collaboration, respect, and support.

Our Core Values: FACE-IN

Family Accountability Communication Excellence Integrity

These values guide every decision we make and every relationship we build.

Compensation & Benefits

Annual Salary

$85,000 per year

CAPREIT Benefits Include:

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Competitive Bonus Program
• Leasing Commissions
• Mental Health Day
• Summer Fun Fridays
• Paid Vacation Time, Including Your Birthday Off
• Paid Sick Time & Holidays
• Career Growth & Development Opportunities
• Employee-Centered Culture

Community Information

Meridian at Watermark North Chesterfield, VA 23234 Garden-Style Community 300 Apartment Homes 1 Opening Available

What We're Looking For

We're searching for a leader who is:

• Customer-focused and service-driven
• Organized and detail-oriented
• Experienced in apartment community operations
• Skilled at leading and developing teams
• Financially minded with budget and occupancy management experience
• Passionate about creating outstanding resident experiences

Build a Career Where You Matter

At CAPREIT, you'll have the opportunity to lead a thriving community, develop your team, and make a meaningful impact every day.

Responsibilities

What You'll Do

• Lead the day-to-day operations of a 300-unit apartment community, ensuring excellence in leasing, resident satisfaction, maintenance operations, and overall property performance.
• Administer and oversee affordable housing programs, including LIHTC, Section 8, HUD, and other subsidized housing programs, while maintaining strict regulatory compliance.
• Ensure compliance with all federal, state, local, and company policies and housing regulations.
• Drive occupancy and revenue growth by monitoring leasing performance, rent collections, delinquency, renewals, and budget goals.
• Recruit, coach, develop, and inspire a high-performing onsite team committed to delivering exceptional results.
• Build strong resident relationships by providing outstanding customer service and creating a positive community living experience.
• Maintain accurate resident files, reports, compliance documentation, and operational records.
• Analyze financial reports and property metrics to identify opportunities for improved performance and operational efficiency.
• Partner with regional leadership to achieve community objectives, maximize resident retention, and support long-term asset success.

Qualifications

Position Requirements

We're seeking a driven, customer-focused leader with a strong background in affordable housing and multifamily operations.

Qualified candidates will have:

• 3-5 years of multifamily property management experience.
• Affordable Housing experience required, including LIHTC (Low-Income Housing Tax Credit). Experience with Section 8, HUD, and other subsidized housing programs is highly preferred.
• Previous Community Manager experience preferred.
• Strong understanding of affordable housing compliance and regulatory requirements.
• Experience managing property financials, including budgets, rent collections, delinquency, occupancy goals, variance reporting, Profit & Loss statements, and General Ledgers.
• Proven ability to lead, develop, and motivate onsite teams.
• Exceptional customer service, communication, organizational, and problem-solving skills.
• Experience with property management platforms such as RealPage, OneSite, and/or Yardi, or the ability to quickly learn new systems.
• Proficiency with Microsoft Office and other business technologies.
• Valid driver's license with the ability to operate a company vehicle and/or golf cart.
• Ability to effectively manage multiple priorities in a fast-paced environment while maintaining compliance with all company policies and housing regulations.

Schedule

• Monday through Friday
• Occasional weekend availability as needed to support community operations and business needs

E-Verify Participating Employer

CAPREIT participates in the federal E-Verify program. All offers of employment are contingent upon verification of identity and authorization to work in the United States.