Co-working Community Lead

My People Person; Texas (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the office co-working space is seeking a Community Manager to enhance member experiences and drive occupancy at their new property. This role involves engaging with members, executing marketing strategies, and ensuring operational excellence. The ideal candidate is a people-oriented professional with a background in real estate or hospitality, ready to create a vibrant community. Join a dynamic team that values integrity and exceptional service, and play a key role in shaping an inviting atmosphere for all members and visitors.

Qualifications

• 2 years of experience in real estate, hospitality, or retail is required.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Achieve and maintain full occupancy of the building.
• Cultivate member engagement and facilitate connections.

Skills

Verbal Communication

Written Communication

Interpersonal Skills

Multitasking

Sales Experience

Education

Bachelor's Degree

Tools

HubSpot

Basic Computer Skills

Job description

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I help small to medium-sized business leaders hire the talent they need to grow their businesses.

Our client is a Dallas-based leader in the office co-working space, providing upscale office and workplace solutions to small businesses, entrepreneurs, and companies of all sizes. The company is growing and has an exciting opportunity for an on-site Community Manager to join their team in Plano and in North Richland Hills and help them launch a new property!

As the Community Lead, you are responsible for achieving and maintaining full occupancy of the building. You will greet all members and visitors, lease office suites to new prospects, market the building to the community, and make sure all members have a remarkable experience.

The ideal candidate is a "people person" who is willing to be the friendly face of our building to members and prospects, with prior experience in office leasing, hospitality, or retail.

Community Managers are responsible for a range of tasks to ensure that every aspect of the space is well-maintained and that members receive exceptional service.

In This Role, You'll:

1. Cultivate member engagement, facilitating connections between members.
2. Networking inside & outside of your location.
3. Execute marketing and sales tasks, including new member outreach, social media marketing, and community involvement.
4. Plan location events and distribute all necessary info to promote the event, including creating and posting weekly events posters.
5. Tour conversion documented via Deals in HubSpot.
6. Member form management - leases, vacate notices, and move-out forms to ensure seamless member experience.
7. Accurate and on-time weekly Availability Reporting and Monthly Rent Roll reporting.
8. Managing monthly invoicing, managing collections as per SOP & following Lock Out per SOP.

Success Looks Like:

1. Consistently delivering a legendary hospitality experience to every guest and member.
2. Creating a robust and vibrant community with occupancy levels that meet and exceed budget expectations.
3. Achieving exceptional member retention and member satisfaction scores.
4. Maintaining a functional, clean environment with a focus on operational excellence.

We'd love to hear from you if you meet the qualifications below:

1. College graduate with a four-year degree preferred.
2. 2 years of real estate, hospitality, retail, or other sales experience is required.
3. Must have strong verbal and written communication skills.
4. Outstanding interpersonal and multitasking skills.
5. Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
6. Able and willing to travel between all locations during training period and for team meetings.
7. Proficient in basic computer skills.

Seniority level

Associate

Employment type

Full-time

Job function

Sales, Business Development, and General Business

Industries

Real Estate and Retail