Community Manager

Brookside Properties, Inc.; Smyrna (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay based on experience

Quarterly bonuses

Apartment discount

Health insurance

Paid holidays

Paid time off

401(k) with company match

Annual raises

Job summary

Brookside Properties, Inc. in Smyrna, TN, seeks a bilingual Community Manager for Park 1Eleven, a 155-home community. You will oversee daily operations, lead on-site staff, and ensure an exceptional resident experience while maintaining service standards in both English and Spanish.

The role requires 4+ years of multifamily management, strong leadership, budgeting and reporting skills to manage leasing, occupancy, retention, and compliance with policies and housing regulations.

Qualifications

• 4+ years of multifamily property management experience.
• Bilingual fluency in English and Spanish required.
• Experience overseeing apartment community operations.
• Strong leadership, organization and problem-solving skills.
• Knowledge of budgeting, resident retention, occupancy and financial reporting.
• Ability to coach team members and maintain high service standards.
• Proficiency with property management software and MS Office.

Responsibilities

• Oversee daily operations and performance.
• Drive occupancy, leasing results, resident retention and financial performance.
• Lead, train and support on-site team members.
• Monitor budgets, financial reports, expenses and property performance.
• Conduct property inspections and ensure communities are well-maintained.
• Resolve resident concerns professionally and build positive resident relationships.
• Communicate effectively in English and Spanish with residents, employees and leadership.
• Maintain compliance with company policies and housing regulations.

Skills

Bilingual English/Spanish

Property management

Leadership

Budgeting & reporting

Leasing & retention

Property management software

Microsoft Office

Tools

Property management software

Microsoft Office

Job description

Community Manager – Park 1Eleven | Smyrna, TN

Competitive Pay + Quarterly Bonuses + Apartment Discount

Are you an experienced multifamily leader who knows how to drive property performance, lead a team, and deliver an exceptional resident experience? Park 1Eleven in Smyrna, TN, is seeking a bilingual Community Manager to oversee a 155-home apartment community.

We’re looking for a hands-on leader who understands apartment operations, takes ownership of results, and can communicate effectively with a diverse resident population.

What We Offer

• Competitive salary based on experience
• Quarterly performance bonuses
• Apartment home discount
• Medical, dental, vision, and life insurance
• Paid holidays and generous paid time off
• 401(k) with company match
• Annual raises and opportunities for career growth
• Supportive company with a long-standing presence in multifamily housing

What You Bring

• At least 4 years of multifamily property management experience
• Bilingual fluency in English and Spanish required
• Previous experience overseeing apartment community operations
• Strong leadership, organization, and problem-solving skills
• Knowledge of leasing, resident retention, occupancy, budgeting, and financial reporting
• Ability to coach team members, hold employees accountable, and maintain high service standards
• Proficiency with property management software and Microsoft Office

What You’ll Do

• Oversee daily operations and performance
• Drive occupancy, leasing results, resident retention, and financial performance
• Lead, train, and support on-site team members
• Monitor budgets, financial reports, expenses, and property performance
• Conduct property inspections and ensure communities are well-maintained
• Resolve resident concerns professionally and build positive resident relationships
• Communicate effectively with residents, employees, and leadership in both English and Spanish
• Maintain compliance with company policies and applicable housing regulations