Community Manager

Remote; San Francisco (CA); On-site; USD 34,000 - 55,000; Full time

Job summary

Truv is seeking a content and community specialist for its MyTruv consumer app. You will manage voice and content across YouTube, TikTok, and Instagram, turning creator material into a regular posting cadence and fostering an engaged audience.

You'll react quickly in comments and DMs, maintain an on-brand tone, and collaborate with UGC creators to amplify impact. This is an hourly contract role with potential to transition to full-time.

Qualifications

• Native English with a strong sense of tone and timing.
• Proven ability to grow a social channel or community.
• Comfortable on camera and quick to create short-form video and posts.

Responsibilities

• Own content across YouTube, TikTok, and Instagram: plan, package, and post.
• Grow and nurture the community with on-brand voice and rituals.
• Respond in comments and DMs quickly and humanly to convert commenters into users.
• Coordinate with UGC creators to amplify content and reach.
• Feedback audience insights to growth and product teams.

Skills

Content creation

Community management

On-camera presence

UGC coordination

Tools

YouTube

TikTok

Instagram

Job description

About Truv

Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more, eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting‑edge innovation and a customer‑first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.

About the Job

This role is for MyTruv, Truv's consumer app: an AI money autopilot that helps people track their income, spending, and bills, and act on what matters. We're building our social presence and UGC engine, and we need someone to own the voice behind it. You'll run our content, community, comments, and DMs across YouTube, TikTok, and Instagram, turning quiet channels into an engaged audience. This is an hourly contract role, with an opportunity to transition to an employee position, with room to grow as the channels do. Students and early‑career candidates welcome.

What You'll Do

• Own content across YouTube, TikTok, and Instagram: plan, package, and post, turning creator footage and product moments into a steady cadence.

• Grow and nurture the community, and build the tone and rituals that keep people around.

• Be the front‑line voice in comments and DMs: reply fast, on‑brand, and human, and turn commenters into users.

• Work hand in hand with our UGC creators to coordinate and amplify their content.

• Feed what the audience is saying (angles, objections, the words they use) back to the growth and product teams.

Who You Are

• Native English, with an ear for tone, timing, and the joke that lands.

• Proactive and self‑driven: you own your lane and don't wait to be told.

• You've grown a social channel or community, and you can show it.

• Comfortable on camera and quick to create: short‑form video, posts, replies.

• Sharp, reliable, and comfortable around personal‑finance topics.

• Preferred: e‑commerce or DTC background, or experience coordinating creators / UGC.