Community Manager

Ocean State Job Lot; Pennsylvania; On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

Job summary

RHP Properties seeks a Community Manager for Washington Estates in Washington, PA to oversee daily operations of a manufactured home community and lead onsite staff. You will manage rent collections, maintenance coordination, and safety programs to ensure a professional, profitable environment.

The role requires 2-3 years in property management, strong customer service and communication skills, and flexibility to work evenings and weekends.

Qualifications

• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Detailed-oriented and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
• Valid driver’s license and ability to commute between communities.

Responsibilities

• Manage daily operations of the manufactured home community.
• Hire, train, and manage onsite staff; administer discipline.
• Manage rent collections, late fees, delinquencies, and evictions as required.
• Inspect grounds and community-owned homes to maintain a presentable appearance.
• Oversee maintenance work orders and coordinate with maintenance staff.
• Process invoices, manage petty cash, and track expenses.
• Maintain employee files and compensation records.
• Ensure safety and respond to emergencies, including after-hours when needed.
• Build relationships with residents and respond to needs.
• Coordinate advertising and presentations of homes as directed.

Skills

Property management

Leadership

Customer service

Communication

Organizational skills

MS Office

MRI experience

Driving license

Education

High School diploma or GED

Tools

MRI

MS Office (Excel & Outlook)

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties ( www.rhp.com ) is the nation's largest private owner and operator of manufactured home communities. With more than 370communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

W e are presently seeking a Community Manager for our Washington Estateslocated inWashington,PAto manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professiona l, and profitable manner.

As a Community Manager, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
• Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
• Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
• Inspect the community grounds and community-owned homes to maintain a presentable appearance.
• Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
• Enter lead information in the Lead Tracker System and complete guest cards.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information .
• Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager’s availability outside of normal work hours.
• Manage the process of refurbishing community-owned homes.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
• Build relationships with residents and respond to all needs.
• Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Detailed-orientated and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
• Ability to be flexible and work evenings and weekends
• Proven leadership skills and the ability to be a team player in a fast-paced environment
• Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times and the ability to commute between communities.
• High School diploma or GED required.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses
• Access to benefits including medical, dental and vision insurance

U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.