Community Manager

Virtual Work World; Orlando (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

Virtual Work World seeks a Community Manager to foster engagement and manage communications for Asian American female leaders. This role requires 5 years of experience in community management and involves overseeing CRM systems, organizing events, and enhancing member experiences.

Qualifications

• Minimum of 5 years experience in community management, social media, or relevant fields.
• At least 2 years of remote work experience with U.S.-based clients.
• Familiarity with Asian American culture.

Responsibilities

• Manage CRM systems to ensure seamless member management.
• Develop and refine community circles based on members' needs.
• Organize high-engagement virtual events and in-person networking.

Skills

Community Management

Strong Leadership

Excellent Communication

Interpersonal Skills

Organizational Skills

Detail-oriented

Tools

HubSpot

Job description

Direct message the job poster from Virtual Work World

Business Hours: Monday to Friday, 9 AM -5 PM PST

Rate: $1,600 - $2,400 monthly

(Salary is negotiable based on experience and location)

Availability to Start: Immediately

Client's Profile

This US-based company is dedicated to supporting Asian American female executives and entrepreneurs, fostering a sense of connection and empowerment. As the only organization specifically designed to uplift Asian American female leaders, it provides a space for those striving to break barriers, accomplished professionals seeking support, and trailblazers looking to give back and uplift others. Through a strong community and shared experiences, they ensure that members feel less alone while navigating their leadership journeys.

What You'll Do

As the Community Manager, you play a pivotal role in fostering engagement, managing communications, and enhancing the overall experience for members. This position oversees CRM systems (HubSpot & TopBase) to ensure seamless member management, respond to inquiries, and create meaningful community interactions. The role involves curating and managing community circles, leading new member onboarding and orientations, and organizing high-impact virtual and in-person events. This role is essential in creating a thriving and supportive space for Asian American female leaders.

Your responsibilities will include:

Community Management

• Manage the CRM systems (HubSpot & TopBase), ensuring data integrity and efficient member management.
• Manage all communications with members, responding to queries promptly and engaging proactively to foster strong relationships.
• Develop and refine community circles based on members' needs and interests, maximizing engagement and value.
• Oversee the new member onboarding process, ensuring a smooth and positive experience.
• Lead bi-monthly or monthly member orientations, welcoming new members and integrating them into the community.
• Help organize and execute high-engagement virtual events, including fireside chats, coffee chats, and support groups.
• Help plan, coordinate, and execute in-person events such as happy hours and in-person networking opportunities.
• Develop and manage bi-annual peer coaching programs, facilitating connections and professional development within the community.

What You Should Have

MUST HAVES:

• Minimum of 5 years experience in community management, social media or other relevant fields.
• At least 2 years of remote work experience with U.S.-based clients.
• Familiarity with Asian American culture.
• Excellent communication, interpersonal, and organizational skills.
• Highly organized, detail-oriented and able to manage multiple tasks efficiently.
• Strong leadership skills – confident in leading a group of strong, powerful Asian American women.
• Proficiency in HubSpot or other CRM tools.
• Experience planning both virtual & in-person events.
• Background in Community Growth Strategies.
• Excellent English communication skills, both written and verbal, ensuring clarity and professionalism in all interactions.

Technology Specifications:

• Windows 11 or macOS 15 Sequoia
• Minimum Intel i5 8th gen with 8GB of RAM or Apple M1 chip with 8GB of RAM
• Webcam and Headset
• Designated Office Space in your home

NICE-TO-HAVES:

• Experience with Female-focused Communities or Peer Coaching Programs
• Tech-savvy and experienced with Canva or similar photo editing tools.
• Familiarity with managing IG & LinkedIn ads (scheduling, posting, and captions).

Who You Are

We are hoping you are someone who:

• Feels comfortable leading discussions and engaging with strong, empowered women.
• Takes initiative and fosters meaningful connections within the community.
• Can easily navigate CRM platforms, social media tools, and design software.
• Ensures accuracy in communications, data management, and event planning.
• Has excellent written and verbal communication skills, making engagement seamless.
• Can manage multiple tasks, track deadlines, and ensure smooth operations.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Think Tanks

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