Community Manager

Pyramid Consulting, Inc; Mountain View (CA); Hybrid; USD 96,000 - 101,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid sick leave

Job summary

Pyramid Consulting, Inc. is seeking a talented Community Manager for a 6+ month contract in Mountain View, CA (Hybrid).

The role focuses on monitoring social platforms, engaging with audiences, and developing brand voice. Reddit experience and copywriting skills are essential.

You will help plan posts, contribute to brand playbooks, and grow brand mentions while coordinating with a distributed team.

Qualifications

• Experience launching a new social channel.
• Experience optimizing social processes.
• Discord/community experience.
• Experience creating or contributing to brand playbooks.
• Experience identifying new social opportunities.
• Strong professional community management experience.
• Reddit experience is important/required; must understand how to go deep into Reddit threads/conversations.
• Strong understanding of social platforms and social tone.
• Excellent English/writing skills with strong copywriting ability.
• Creative thinker and ideator with a critical and entrepreneurial mindset.
• Comfortable monitoring the internet for opportunities and engaging without constant approval.
• Understanding of social best practices and platform-specific tone.
• Experience with Sprinklr or other social listening/engagement tools is a plus.

Responsibilities

• Monitor social platforms and online conversations to identify emerging trends and engagement opportunities.
• Identify
• in-orbit
• conversations around finance, taxes, and money, as well as
• out-of-orbit
• opportunities for brand participation in unrelated discussions.
• Engage in inbound and outbound conversations on behalf of the brand, crafting posts and replies that reflect our voice.
• Help plan social posts and engagements while contributing to existing brand playbooks.
• Participate in daily team ideation sessions focused on trends and opportunities.
• Support the broader goal of increasing brand mentions, reach, and positive sentiment.

Skills

Social channel launch

Social process optimization

Discord/community management

Brand playbooks

Social opportunity spotting

Community management experience

Reddit deep-dive

Social platform understanding

Copywriting

Creative ideation

Independent engagement

Platform best practices

Sprinklr familiarity

Tools

Sprinklr

Job description

Immediate need for a talented Community Manager. This is a 06+months contract opportunity with long-term potential and is located in Mountain View ,CA(Hybrid).

Job ID:26-29579

Pay Range: $70 - $73/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Monitor social platforms and online conversations to identify emerging trends and engagement opportunities.
• Identify "in-orbit" conversations around finance, taxes, and money, as well as "out-of-orbit" opportunities for brand participation in unrelated discussions.
• Engage in inbound and outbound conversations on behalf of the brand, crafting posts and replies that reflect our voice.
• Help plan social posts and engagements while contributing to existing brand playbooks.
• Participate in daily team ideation sessions focused on trends and opportunities.
• Support the broader goal of increasing brand mentions, reach, and positive sentiment.

Key Requirements and Technology Experience:

• Key Skills; Experience launching a new social channel.
• Experience optimizing social processes.
• Discord/community experience.
• Experience creating or contributing to brand playbooks.
• Experience identifying new social opportunities.
• Strong professional community management experience.
• Reddit experience is important/required; must understand how to go deep into Reddit threads/conversations.
• Strong understanding of social platforms and social tone.
• Excellent English/writing skills with strong copywriting ability.
• Creative thinker and ideator with a critical and entrepreneurial mindset.
• Comfortable monitoring the internet for opportunities and engaging without constant approval.
• Understanding of social best practices and platform-specific tone.
• Experience with Sprinklr or other social listening/engagement tools is a plus.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.