Community Manager

Jones Lang LaSalle Incorporated; Los Angeles (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Community Manager to curate the daily workplace experience at our Los Angeles site. You will be the onsite ambassador, blending hospitality with operations to create a welcoming, productive, community-focused space and to ensure seamless service delivery with cross-functional partners.

Your day-to-day includes greeting employees and guests, performing readiness walkthroughs of meeting rooms and common areas, coordinating onsite programming and

Qualifications

• 1–2 years in hospitality, community management, employee experience, or similar.
• Strong written and verbal communications with stakeholders.
• Ability to work independently and take ownership to resolve issues.
• Excellent organization and multitasking in a fast-paced environment.
• Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, and Outlook).

Responsibilities

• Serve as the primary contact and hospitality anchor, greeting employees, guests, and vendors while resolving day-to-day workplace needs.
• Conduct routine walkthroughs to ensure readiness of meeting rooms and common spaces.
• Coordinate onsite community programs and events from setup to post-event reset.
• Submit and track service requests through ticketing systems with Facilities and AV/IT teams.
• Draft and distribute clear workplace communications regarding events, updates, and interruptions.
• Manage site budgets for supplies, amenities, and small-scale programming; maintain inventories.

Skills

Hospitality experience

Community management

Employee experience

Customer-facing

Communication skills

Independent worker

Organizational skills

MS Office

Education

Bachelor’s degree in hospitality, business, communications, or related field

Tools

Microsoft Office Suite

Google Suite

Job description

What this job involves

The Community Manager curates the daily workplace experience at their assigned Client site, transforming the physical environment into a welcoming, productive, and community-focused space. As the onsite ambassador for the experience team, this role combines hands-on hospitality with operational stewardship, anticipating employee needs, addressing workplace issues proactively, and orchestrating cross-functional partnerships to ensure seamless service delivery.

Your day-to-day tasks will include:

• Serve as the primary point of contact and hospitality anchor, greeting and assisting employees, guests, and vendors while resolving day-to-day workplace needs.
• Conduct routine walkthroughs to ensure consistent workplace readiness across meeting rooms, collaboration areas, kitchens, and common spaces.
• Coordinate and execute onsite community programming, employee engagement activations, and event logistics from setup to post-event reset.
• Submit, track, and follow up on workplace service requests and work orders through ticketing systems, collaborating closely with Facilities and AV/IT teams.
• Draft and distribute clear, engaging workplace communications regarding events, amenities, building updates, and service interruptions.
• Manage site-level budgets for supplies, amenities, and small-scale programming while maintaining accurate inventories and site documentation.

Required Qualifications

• 1-2 years of experience in hospitality, community management, employee experience, or a customer-facing workplace role.
• Strong written and verbal communication skills, with a proven ability to communicate effectively with employees, vendors, and partners.
• Demonstrated ability to work independently, identify onsite needs proactively, and take ownership of tasks through to resolution.
• Excellent organizational skills and attention to detail, with comfort managing multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, and Outlook).
• Strong ability to balance high-touch hospitality with day-to-day operational and administrative responsibilities.

Preferred Qualifications

• Bachelor’s degree in hospitality, business, communications, or a related field.
• Experience coordinating vendors, workplace services, or facilities-related activities.
• Prior experience planning, tracking, and executing employee events or community engagement programs.
• Comfort learning and utilizing specialized workplace technology, ticketing platforms, and visitor management systems.
• Familiarity with tracking event participation metrics and collecting employee experience feedback.
• Proficiency with Google Suite platforms in addition to Microsoft Office.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: 75,000.00 - 85,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: On-site - Los Angeles, CA

Personalized benefits that support personal well-being and growth

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

About JLL

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Clients we welcome include those from all backgrounds. We are an Equal Opportunity Employer and are committed to working with and providing reasonable accommodations to individuals with disabilities.

JLL Privacy Notice: Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only.

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.