Community Manager

Jones Lang LaSalle Incorporated; Boston (MA); Vor Ort; USD 85.000 - 93.000; Vollzeit

Benefits dieser Stelle

401(k) plan with matching company

Medical, Dental & Vision

Paid parental leave

PTO and holidays

Daily Pay early access

Zusammenfassung

Jones Lang LaSalle Incorporated seeks a Community Manager to design and deliver engaging property events, guest experiences, and programming. You will blend creativity with business acumen to manage amenities, digital channels, and marketing efforts for tenants and visitors.

The role requires a bachelor’s degree or equivalent, 3+ years in marketing or hospitality, and proficiency in Office, iOS, and digital tools. On-site Boston location with a comprehensive benefits package.

Qualifikationen

• Bachelor's degree or equivalent work experience is required.
• At least three years of experience in marketing, event planning, or hospitality.
• Experience coordinating event logistics and managing budgets.
• Proficiency with Microsoft Office, iOS, and digital marketing or graphic design software.
• Strong organizational, time-management, and multitasking skills in fast-paced environments.
• Excellent communication skills and a professional demeanor.
• Self-starter mindset with the ability to work independently.

Aufgaben

• Plan and host property events, networking sessions, and health and wellness programming.
• Manage property amenity spaces and common areas.
• Oversee the programming budget and negotiate contracts with local vendors.
• Create property newsletters, marketing collateral, and social media content.
• Maintain the property mobile app portal and conference reservations.
• Serve as a property ambassador with high-touch concierge services.

Kenntnisse

Marketing

Event planning

Hospitality

Ausbildung

Bachelor's degree or equivalent work experience

Tools

Microsoft Office

iOS

Digital marketing software

Graphic design software

Jobbeschreibung

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

As a Community Manager at JLL, you will shape a brighter way for our clients, tenants, and visitors by building a vibrant onsite and virtual community. In this role, we choose to take the more inspiring, innovative, and optimistic path toward success by designing memorable events and providing exemplary concierge services. You will blend a hospitable, creative personality with sharp business acumen and tech‑savviness to manage property programming, digital amenities, and marketing.

Shift‑ Standard hours are 8:30 a.m. to 5:00 p.m., with flexibility required for occasional early mornings, evenings, and special events.

What your day‑to‑day will look like

• Plan and host property events, networking sessions, and health and wellness programming.
• Manage property amenity spaces, including tenant lounges, conference centers, and common areas.
• Oversee the programming budget and negotiate contracts with local vendors.
• Create property newsletters, marketing collateral, and social media content using brand standards.
• Maintain the property mobile app portal, including conference reservations and local partnership info.
• Serve as a property ambassador, providing high‑touch concierge services and local recommendations.
• Assist property management and leasing teams with tours and welcoming new tenants.
• Deliver accurate reporting on events, app engagement, and billing to the finance department.

Required qualifications

• Bachelor's degree or equivalent work experience.
• At least three years of experience in marketing, event planning, or hospitality.
• Experience coordinating event logistics and managing budgets.
• Proficiency with Microsoft Office, iOS, and digital marketing or graphic design software.
• Strong organizational, time‑management, and multitasking skills in fast‑paced environments.
• Excellent communication skills and an approachable, professional demeanor.
• Self‑starter mindset with the ability to work independently.

Preferred qualifications

• Previous concierge, luxury hospitality, or VIP guest service experience.
• Deep knowledge of local dining, cultural events, and entertainment trends.
• Experience with social media management and digital community platforms.
• A collaborative spirit aligned with our belief that the most effective teams are built when everyone is empowered to thrive.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Compensation and benefits

Expected compensation for this position: 85,000.00 – 92,500.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: On‑site – Boston, MA.

Personal benefits that support personal well‑being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.
• Early access to earned wages through Daily Pay.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Equal Employment Opportunity & Accommodations

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ('JLL') is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Background Check and Legal

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Company Overview

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.