Community Manager

Asset Living; Los Angeles (CA); On-site; USD 2,000 - 3,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with employer matching

Commission and performance bonuses

Paid sick days

Company holidays

Job summary

Asset Living is seeking a Community Manager in Los Angeles, California. The role involves overseeing all operations of a housing community, including personnel management, financial responsibilities, and maintenance oversight. The ideal candidate has strong leadership skills and is familiar with Fair Housing laws.

Applicants should have a High School Diploma (Bachelor's preferred) and relevant experience in the housing industry. The position offers a competitive salary and comprehensive benefits including medical, dental, and 401(k) matching.

Qualifications

• High School Diploma or equivalent; Bachelor's degree preferred or four-year experience in the housing industry.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Oversee operations of housing community under Regional Manager.
• Manage personnel, leasing, maintenance, financial, administrative tasks.
• Ensure compliance with company policies and guidelines.

Skills

Personnel Management

Financial Management

Strategic Leasing Management

Maintenance Management

Basic computer skills

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Certified Apartment Manager (CAM)

Accredited Resident Manager (ARM)

Job description

COMMUNITY MANAGER

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. The role includes managing all phases of operations—personnel, leasing, maintenance, financial, administrative, and risk management—to ensure compliance with company policies, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

• Personnel Management
  • Attend on-site regularly.
  • Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives.
  • Provide ongoing training, coaching, counseling, and guidance in compliance with mandatory benchmarks.
  • Schedule and assign mandatory weekly/daily staff responsibilities.
  • Address performance issues, document actions, and terminate staff through proper procedures.
  • Promote harmony and leadership among staff.
  • Ensure staff compliance with company policies and procedures.
• Financial Management
  • Achieve the highest net operating income through cost control and revenue improvements; identify trends and recommend strategies.
  • Develop yearly operating budgets and forecasts.
  • Monitor and reconcile deposits, rent collections, and charges.
  • Reconcile and code vendor invoices promptly.
  • Complete property closeouts on time and provide accurate ownership financial reports.
• Strategic Leasing Management
  • Develop yearly marketing plan using marketing strategies and systems.
  • Ensure leasing techniques are effective, complete lease documentation, and reporting systems are accurate.
  • Handle resident complaints, concerns, and requests to ensure satisfaction.
  • Develop and implement resident retention programs.
  • Show, lease, and move in prospective residents.
• Administrative & Maintenance Management
  • Ensure accurate, complete reporting for all administrative and leasing functions.
  • Head the emergency team, ensuring proper response and handling within company guidelines.
  • Monitor maintenance service requests and turnaround times.
  • Maintain property appearance; complete repairs after inspections and tours.
  • Plan and manage property resources, equipment, and supplies, obtaining vendor bids and pricing.
  • Oversee maintenance, construction, and rehabilitation activities ensuring quality and expediency.

Education & Experience

• High School Diploma or equivalent; Bachelor’s degree preferred or four-year experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Basic computer skills required with proficiency in on-site software functions.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regular communication with others; repetitive wrist, hand, and finger motions; ability to work overtime, weekends, and night hours (emergencies).
• Prolonged standing or sitting; movement between work sites; ascending/descending ladders, stairs, scaffolding, ramps, step stools.
• Move objects up to 25 lbs; use machinery or power tools; operate vehicles or golf carts.
• Work in various environments: indoor, outdoor, high/low temperatures, tight/ confined spaces, overhead positions, hazardous chemicals, small or enclosed spaces, and uneven terrain.

License & Equipment

• Reliable transportation for emergency on-call duties.

Compensation & Benefits

Salary Range: $26.37 per year to $26.37 per year

Benefits include medical, dental, vision, life, accidental, and disability insurance, 401(k) with employer matching, commission and performance bonuses (when applicable), paid sick days, and company holidays. The compensation package may be modified based on candidate qualifications and experience.