Community Manager

RichSmith Development; Jonesboro (AR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits beginning the 1st of月

Health, Dental, and Vision Insurance

Flexible Spending Accounts (FSAs/HSAs)

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Career growth opportunities within a-

Job summary

RichSmith Management in Jonesboro, AR seeks an experienced Community Manager to oversee daily operations at Ridge Estates Jonesboro, a 46-unit apartment community. You will lead leasing, maintenance coordination, and financial controls, building a welcoming, well-run community for residents from the ground up.

The role emphasizes strong customer service, budgeting, vendor management, and compliance with Fair Housing.

Qualifications

• Minimum 2 years of multifamily property management experience.
• Minimum 1 year of management experience with proven leasing and resident retention.
• LIHTC experience preferred.
• Strong Microsoft Office skills and property management software experience.
• OneSite experience preferred.
• Excellent organizational, multitasking, and problem-solving abilities.
• Strong customer service and leadership skills.
• Ability to communicate effectively with residents, vendors, team members, and management.
• Ability to balance resident satisfaction with policy enforcement and operational goals.

Responsibilities

• Market and lease apartment homes in compliance with Fair Housing laws.
• Pre-lease units and maintain an active waitlist of prospective residents.
• Deliver exceptional customer service and foster strong resident relationships.
• Collect rent, deposits, and fees utilizing OneSite software.
• Screen and qualify prospective residents.
• Coordinate preparation of vacant units, including oversight of renovations and make-readies.
• Maintain accurate records including traffic, applications, leases, notices, and work orders.
• Communicate property performance and recommendations to the Regional Director.
• Maintain organized resident and lease files.
• Manage vendor relationships, negotiate service contracts, and oversee maintenance operations.
• Monitor property expenditures and operate within approved budgets.
• Respond promptly and professionally to resident concerns and requests.
• Enforce community policies and procedures while maintaining positive resident relations.
• Perform all other duties as assigned.

Skills

Property management

Leadership

Customer service

Budgeting & finance

Tools

OneSite software

Microsoft Office

Job description

Jonesboro, AR Are you a motivated property management professional looking for an exciting leadership opportunity? Ridge Estates Jonesboro, a 46-unit apartment community, is seeking an experienced Community Manager to oversee daily operations and lead our community to success. This is a unique opportunity to help establish a new community, build resident relationships, and create a positive living experience from the ground up. The ideal candidate is an organized, customer-focused leader with strong leasing, operational, and financial management skills.

Why Join RichSmith Management?

• Medical benefits beginning the 1st of the month following 30 days of employment
• Health, Dental, and Vision Insurance
• Flexible Spending Accounts (FSAs/HSAs)
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Career growth opportunities within a growing company

Key Responsibilities

• Market and lease apartment homes in compliance with Fair Housing laws
• Pre-lease units and maintain an active waitlist of prospective residents
• Deliver exceptional customer service and foster strong resident relationships
• Collect rent, deposits, and fees utilizing OneSite software
• Screen and qualify prospective residents
• Coordinate preparation of vacant units, including oversight of renovations and make-readies
• Maintain accurate records including traffic, applications, leases, notices, and work orders
• Communicate property performance and recommendations to the Regional Director
• Maintain organized resident and lease files
• Manage vendor relationships, negotiate service contracts, and oversee maintenance operations
• Monitor property expenditures and operate within approved budgets
• Respond promptly and professionally to resident concerns and requests
• Enforce community policies and procedures while maintaining positive resident relations
• Perform all other duties as assigned

Qualifications

• Minimum of 2 years of multifamily property management experience
• Minimum of 1 year of management experience with a proven track record of successful leasing and resident retention
• LIHTC experience preferred
• Strong Microsoft Office skills and property management software experience
• OneSite experience preferred
• Excellent organizational, multitasking, and problem-solving abilities
• Strong customer service and leadership skills
• Ability to communicate effectively with residents, vendors, team members, and management
• Ability to balance resident satisfaction with policy enforcement and operational goals

Salary: $14.00 - $18.00 per hour