Community Manager

RichSmith Management; Searcy (AR); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Insurance options

401K

Paid holidays

Medical benefits after 30 days

Job summary

Ridge at Searcy, operated by RichSmith Management, seeks a Community Manager to oversee our apartment community in Searcy, AR. You will direct day-to-day operations, lead leasing activities, and ensure budgets, vendor relations, and maintenance meet community goals.

The role emphasizes resident services, fair housing compliance, and effective communication with residents, staff, and the Regional Director to maintain a high-quality living environment.

Qualifications

• Minimum of two years of multi-family property management experience.
• One year of management experience with proven leasing/renewal rates.
• LIHTC experience preferred.
• Strong Microsoft Office and property management software skills; OneSite experience preferred.
• Excellent problem-solving, multi-tasking, and organizational skills.

Responsibilities

• Market and lease available apartments in full compliance with fair housing laws.
• Pre-lease units and maintain a waiting list of prospects.
• Provide exceptional customer service and connect with residents.
• Collect and deposit rent, late fees, and deposits using Onesite software.
• Market available units and screen prospective residents.
• Prepare vacant units for rental, including renovation oversight.
• Enter traffic, applications, leases, notices, and work orders into the system.
• Maintain organized unit files and reports for the Regional Director.
• Bid and negotiate service contracts; procure building supplies and manage vendors.
• Ensure maintenance completion; oversee cleaning of building and grounds.
• Manage property expenditures within budget; respond to resident requests promptly.

Skills

Property management

Customer service

Budgeting

Communication

Vendor management

Tools

OneSite

Job description

Are you an experienced professional seeking a challenging and rewarding opportunity in property management? Ridge at Searcy is looking for a dedicated Community Manager to oversee our apartment community in Searcy, AR. As a Community Manager, you'll play a crucial role in planning and directing day-to-day activities to ensure the successful accomplishment of property goals and objectives.

Why Choose Ridge at Searcy?

Join a dynamic community and grow your career with RichSmith Management, an equal opportunity employer committed to creating a diverse and inclusive workplace. We offer a comprehensive benefits package, including a full range of insurance options, flexible spending accounts, 401K, paid holidays, and more. Medical benefits start 1st of the month following 30 days.

Key Responsibilities:

• Market and lease available apartments in full compliance with fair housing laws.
• Pre-lease units and maintain a working waitlist of prospective residents.
• Provide exceptional customer service and connect with residents.
• Collect and deposit rent, late fees, and deposits using Onesite software.
• Market available units.
• Screen and qualify prospective residents.
• Prepare vacant units for rental, including renovation oversight.
• Enter traffic, applications, leases, notices, work orders, etc.
• Provide status and suggested strategies to the Regional Director for effective communication and smooth property operations.
• Maintain organized and comprehensive unit files, including leases, communications, work orders, etc.
• Bid and negotiate service contracts, procure necessary building supplies, manage maintenance staff, and vendor relationships.
• Ensure completion of maintenance and ordinary repairs; oversee general cleaning of the building and grounds.
• Manage property expenditures in accordance with the budget.
• Respond to all resident requests or complaints in a timely, efficient, and courteous manner.
• Serve as the employer's representative to enforce rules governing the premises and report unusual resident problems or behavior to the immediate supervisor.
• Perform all other duties as assigned.

Qualifications:

• A minimum of two years of multi-family property management experience and one year of management experience with a proven track record for successful leasing and renewal rates.
• LIHTC experience preferred.
• Strong Microsoft Office and property management software skills; OneSite experience preferred.
• Excellent problem-solving, multi-tasking, and organizational skills.
• Ability to empathize with residents and staff while enforcing community rules and policies.
• Must work well with others.
• Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from residents, vendors, government officials, and the general public.