Community Manager

Rich Smith Management; Jonesboro (AR); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical benefits beginning the 1st of

Health, Dental, and Vision Insurance

Flexible Spending Accounts (FSAs/HSAs)

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Career growth opportunities within a 

Job summary

RichSmith Management seeks a Community Manager for Ridge Estates Jonesboro to lead daily operations and drive leasing success. You will oversee resident relations, rent collection, and maintenance coordination to create a premier living experience.

Ideal candidates bring multifamily management, strong leadership, and proficiency with OneSite. This role focuses on budgets, policy enforcement, and delivering outstanding customer service to residents and staff.

Qualifications

• Minimum of 2 years of multifamily property management experience.
• Minimum of 1 year of management experience with proven leasing and resident retention.
• LIHTC experience preferred.
• Strong Microsoft Office skills and property management software experience.
• OneSite experience preferred.
• Excellent organizational, multitasking, and problem-solving abilities.
• Strong customer service and leadership skills.
• Ability to communicate effectively with residents, vendors, team members, and management.
• Ability to balance resident satisfaction with policy enforcement and operational goals.

Responsibilities

• Market and lease apartment homes in compliance with Fair Housing laws.
• Pre-lease units and maintain an active waitlist of prospective residents.
• Deliver exceptional customer service and foster strong resident relationships.
• Collect rent, deposits, and fees utilizing OneSite software.
• Screen and qualify prospective residents.
• Coordinate preparation of vacant units, including oversight of renovations and make-readies.
• Maintain accurate records including traffic, applications, leases, notices, and work orders.
• Communicate property performance and recommendations to the Regional Director.
• Maintain organized resident and lease files.
• Manage vendor relationships, negotiate service contracts, and oversee maintenance operations.
• Monitor property expenditures and operate within approved budgets.
• Respond promptly and professionally to resident concerns and requests.
• Enforce community policies and procedures while maintaining positive resident relations.
• Perform all other duties as assigned.

Skills

Leasing

Leadership

Customer service

Budgeting

Tools

OneSite

Job description

Community Manager – Ridge Estates Jonesboro

Jonesboro, AR

Are you a motivated property management professional looking for an exciting leadership opportunity? Ridge Estates Jonesboro, a 46-unit apartment community, is seeking an experienced Community Manager to oversee daily operations and lead our community to success.

This is a unique opportunity to help establish a new community, build resident relationships, and create a positive living experience from the ground up. The ideal candidate is an organized, customer-focused leader with strong leasing, operational, and financial management skills.

Why Join RichSmith Management?

RichSmith Management is an Equal Opportunity Employer offering a comprehensive benefits package, including:

• Medical benefits beginning the 1st of the month following 30 days of employment
• Health, Dental, and Vision Insurance
• Flexible Spending Accounts (FSAs/HSAs)
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Career growth opportunities within a growing company

Key Responsibilities

• Market and lease apartment homes in compliance with Fair Housing laws
• Pre-lease units and maintain an active waitlist of prospective residents
• Deliver exceptional customer service and foster strong resident relationships
• Collect rent, deposits, and fees utilizing OneSite software
• Screen and qualify prospective residents
• Coordinate preparation of vacant units, including oversight of renovations and make-readies
• Maintain accurate records including traffic, applications, leases, notices, and work orders
• Communicate property performance and recommendations to the Regional Director
• Maintain organized resident and lease files
• Manage vendor relationships, negotiate service contracts, and oversee maintenance operations
• Monitor property expenditures and operate within approved budgets
• Respond promptly and professionally to resident concerns and requests
• Enforce community policies and procedures while maintaining positive resident relations
• Perform all other duties as assigned

Qualifications

• Minimum of 2 years of multifamily property management experience
• Minimum of 1 year of management experience with a proven track record of successful leasing and resident retention
• LIHTC experience preferred
• Strong Microsoft Office skills and property management software experience
• OneSite experience preferred
• Excellent organizational, multitasking, and problem-solving abilities
• Strong customer service and leadership skills
• Ability to communicate effectively with residents, vendors, team members, and management
• Ability to balance resident satisfaction with policy enforcement and operational goals

Build Something New With Us

Join RichSmith Management and help shape the future success of Ridge Estates Jonesboro.