Community Manager

PTLA; Hayward (CA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability

Short-term disability

PTO 15 days

Paid holidays

401(k)

Rent compensation

Job summary

PTLA Real Estate Group is seeking a Community Manager to oversee two apartment communities (89 units) with a strong focus on leasing and resident services. The role requires live onsite at the property and reliable transportation.

Key duties include managing leasing, coordinating with the Portfolio Manager on pricing, and ensuring exceptional customer service while maintaining property standards and compliant operations.

Qualifications

• Minimum 2 years of property management and leasing experience.
• Experience with Entrata property management system is a plus.
• Must live onsite at the designated property and have reliable transportation.

Responsibilities

• Manage leasing, resident relations, marketing, maintenance, and vendor relations.
• Work with Portfolio Manager to optimize new leases and renewals pricing.
• Develop and execute plans to align property goals with company objectives.
• Model strong customer service and professionalism in all interactions.
• Oversee administrative and financial reporting with Accounting.

Skills

Leasing

Resident relations

Marketing

Vendor relations

Customer service

Problem solving

Job description

PTLA Real Estate Group is looking for a Community Manager to take over two apartment communities (total 89 units) in its portfolio! This position is responsible for effectively managing and coordinating activities and available resources to maximize the successful operation of the property, with a heavy emphasis on leasing and resident service. This position works closely with property owners and upper management to meet property objectives and operating performance.

Pay: $30.00 per hour

IMPORTANT REQUIREMENTS

• Two different properties, so reliable transportation is required
• Must live onsite at designated property

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Manages core business processes, including leasing, resident relations, marketing, maintenance, vendor relations, etc
• Works closely with the Portfolio Manager to achieve optimum new lease and renewal pricing
• Develops strategies and executes action plans to align property goals with company goals
• Exhibits role model behavior in customer service and professionalism
• Oversees community administrative and reporting functions; partners with Accounting Department to ensure accurate financial reporting
• Maintains property cleanliness and curb appeal
• Adheres to the letter and spirit of Fair Housing and Employment laws. Ensures the same level of compliance from all team members.
• Completes additional tasks or projects as assigned by the Portfolio Manager

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

EXPERIENCE

• Minimum 2 years of property management and leasing experience
• Experience with Entrata property management system a plus

BENEFITS

• Generous Medical, Dental, Vision, Long-term Disability, and Short-term Disability plans
• 15 days of Paid Time Off; 10.5 paid holidays
• 401(k) plan
• Rent compensated in addition to $30/hr compensation