Community Manager

Ocean State Job Lot; El Monte (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Commissions and bonuses

Medical, dental and vision insurance

Job summary

RHP Properties seeks a Community Manager for Brookside Country Club in El Monte, CA to oversee daily administration, operations, and onsite staff.

You will manage rent collections, supervise maintenance, coordinate safety and compliance, and build relationships with residents. Must have 2-3 years of property management, strong leadership and bilingual English/Spanish; MS Office and MRI preferred; evenings/weekends required.

Qualifications

• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Bi-lingual: English / Spanish; highly preferred
• Detail oriented with multitasking and problem-solving ability.
• Proficient with MS Office, especially Excel and Outlook; MRI experience preferred

Responsibilities

• Manage daily administration, operation and personnel of the community.
• Oversee rental collections, deposits, and pursue delinquent rents per laws.
• Hire, train, motivate and manage onsite staff; document discipline.
• Inspect grounds and homes to maintain a presentable appearance.
• Coordinate maintenance tasks via the Work Order system and manage budgets.
• Build residents relations and respond to needs promptly.
• Ensure safety and coordinate emergency responses with corporate.

Skills

Property management

Staff leadership

Customer service

Bilingual English/Spanish

MS Office (Excel/Outlook)

Education

High School diploma or GED

Tools

MRI experience

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties ( www.rhp.com ) is the nation's largest private owner and operator of manufactured home communities. With more than 380 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking a Community Manager for our Brookside Country Club community located in El Monte, CA to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner.

As a Community Manager, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
• Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
• Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
• Inspect the community grounds and community-owned homes to maintain a presentable appearance.
• Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
• Enter lead information in the Lead Tracker System and complete guest cards.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information .
• Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager’s availability outside of normal work hours.
• Manage the process of refurbishing community-owned homes.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
• Build relationships with residents and respond to all needs.
• Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Bi-lingual: English / Spanish; highly preferred
• Detailed-orientated and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
• Ability to be flexible and work evenings and weekends
• Proven leadership skills and the ability to be a team player in a fast-paced environment
• Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times and the ability to commute between communities.
• High School diploma or GED required.

Compensation:

Starting salaryfrom $70,000 per year.

Compensation is based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses
• Access to benefits including medical, dental and vision insurance

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