Community Manager

Westminster; East Hanover (NJ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employee housing discounts

401k match

Health insurance with no waitingPeriod

Tuition reimbursement

Relocation bonuses

Job summary

Westminster Management in East Hanover, NJ is seeking a Customer-Focused Community Manager for our Livana East Hanover development. In this role you will lead leasing, operations, and resident relations to create thriving communities, while aligning with owners' goals and budgets.

You’ll bring 3+ years of market-rate property management experience, strong financial acumen, and a proactive service mindset. The position offers competitive pay, benefits, housing options, and growth opportunities

Qualifications

• 3+ years of market rate residential property management experience.
• Experience in budgeting, payroll, and CAPEX management.
• Knowledge of tenant/landlord laws and leasing practices.
• Proficiency with Yardi or similar property management software.
• Strong communication and customer-service orientation.

Responsibilities

• Maximize property performance through cost control and revenue growth.
• Prepare annual budgets and monthly variance reports.
• Drive high occupancy with pricing strategies and marketing initiatives.
• Develop annual marketing plans with owners and leadership.
• Oversee property inspections, maintenance, and safety compliance.
• Train and guide staff in leasing, operations, and customer service.

Skills

Property management

Budgeting

Tenant relations

Tech proficiency

Analytical skills

Customer service

Flexibility

Yardi

Microsoft Office

Teams

Zoom

Tools

Yardi

Microsoft Office

Teams

Zoom

Job description

At Westminster, every day is an opportunity to do something extraordinary. We are builders — of communities, of careers, and of a company that is constantly evolving. Our portfolio spans some of the most dynamic markets in the country, and behind every property is a team of people who are passionate, driven, and genuinely invested in the communities they serve. We set our people up to aim beyond what they thought possible, grow through every experience, and create real impact — for our residents, our partners, and each other. The best version of Westminster is always the one we are building right now. Come Grow With Us!

Join Our Team as a Customer-Focused Community Manager at our luxury new development, Livana East Hanover in East Hanover, NJ!

At Livana East Hanover, our residences are crafted with meticulous design to cater to your contemporary lifestyle, combining functionality with elegance. Enjoy spacious living areas adorned with floor-to-ceiling windows and luxurious appointments that embody a sense of refinement and comfort, offering a sublime living experience. Immerse yourself in a lifestyle rich with amenities that provide both support and luxurious opportunities for relaxation, all while nurturing a distinctive sense of community. Our indoor and outdoor communal areas offer spaces for rejuvenation and productivity, promoting wellness and leisure in a tranquil suburban setting.

Do you have the vision, drive, and expertise to transform beautiful residential properties into thriving communities? We are seeking a Community Manager Extraordinaire who thrives on providing excellent customer service, loves making an impact, and is passionate about delivering exceptional results. If you have residential market rate experience and you're ready to lead with excellence, embrace challenges, and create lasting value, this is the opportunity for YOU!

What You’ll Do:

• Maximize Property Performance: Achieve outstanding operational and financial results through effective cost control, revenue growth, and innovative solutions.
• Dig into the Financials: Prepare and evaluate annual budgets and monthly variance reports, delivering clear and actionable insights to owners and leadership.
• Optimize Leasing & Marketing: Drive high occupancy rates with competitive pricing strategies and creative marketing initiatives.
• Collaborate & Lead: Develop annual marketing plans in partnership with owners, ensuring alignment with their goals and objectives.
• Tenant Relations: Build strong relationships with residents and commercial tenants by delivering exceptional customer service and addressing concerns promptly.
• Ensure Excellence: Oversee property inspections, maintenance, and compliance with safety standards to maintain a pristine and functional environment.
• Foster Team Success: Train, motivate, and guide staff to excel in leasing, operations, and customer service.

What You’ll Bring to the Team:

• Property Management Experience: 3+ years of experience and proven success managing market rate residential properties.
• Financial Expertise: Proven experience in developing and managing annual property budgets, including operating, payroll, and CAPEX expenses, as well as preparing and reviewing monthly variance reports.
• Specialized Knowledge: In-depth knowledge of property management, tenant/landlord laws, and leasing practices.
• Tech-Savvy: Proficiency with Microsoft Office, collaboration tools like Teams and Zoom, and property management software (Yardi preferred).
• Problem-Solver: Strong analytical skills to identify issues and implement effective solutions.
• Customer-Focused: Passion for delivering exceptional service and creating a welcoming community.
• Flexible & Reliable: Physical and mental ability to respond to emergencies 24/7 and thrive in a fast-paced environment.

Why You’ll Love This Role:

• Competitive Pay & Perks! Your hard work and success are rewarded with great wages and bonuses!
• Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more!
• Growth Opportunities: Be part of a forward-thinking organization that values innovation and professional development.
• Collaborative Environment: Work alongside a supportive and skilled team that shares your commitment to excellence.
• Impact: Make a meaningful difference by enhancing property value and tenant satisfaction.

Westminster Management is an Equal Opportunity Employer and Equal Housing Provider.