Community Manager

Expressrpm; Des Moines (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance with employer contrib

Dental insurance

Vision insurance

Paid time off (3 weeks)

Paid holidays (8)

Job summary

Real Property Management Express in Des Moines, IA is hiring a Property Manager to lead daily operations, drive leasing, and build strong resident relationships. You will ensure property standards and financial performance while promoting our ownership-driven culture.

You will manage the leasing pipeline via CRM, coordinate maintenance, and communicate professionally with residents. A strong service mindset and ability to handle diverse priorities are essential to success.

Qualifications

• A high school diploma or equivalent.
• A valid driver's license.
• Strong written and verbal communication skills.
• Excellent time management, organization, and attention to detail.
• The ability to work independently while collaborating effectively with a team.
• Technical savvy and comfort navigating multiple software systems and browser‑based applications.
• The ability to handle challenging conversations professionally and resolve resident concerns with empathy and accountability.
• A results‑oriented mindset with an interest in sales, customer service, and achieving performance goals.

Responsibilities

• Drive Leasing Performance by maintaining occupancy and guiding prospects through tours and applications.
• Deliver Exceptional Resident Experiences as the primary contact for residents and ensuring timely, empathetic communications.
• Ensure Operational Excellence through regular inspections, maintenance coordination, and enforcing safety standards.
• Champion Our Culture by embodying ownership, teamwork, and high standards.
• Understand the Local Market by tracking rental trends and adjusting pricing to support occupancy and performance.

Skills

Communication skills

Time management

Organization

Attention to detail

Independent worker

Empathy and accountability

Sales/customer service mindset

Education

High school diploma or equivalent

Tools

CRM software

Multiple software systems

Job description

# Community ManagerThe Des Moines Building - Des Moines, IA 50309## Description# Property Manager**Location: Des Moines, Iowa**At **Real Property Management Express**, our mission is **To Shelter the World.** We believe that starts with creating communities where residents feel safe, respected, and supported. When our residents love where they live, we know we’re doing something right.We’re looking for a **Property Manager** who brings professionalism, empathy, and a strong sense of ownership to everything they do. In this role, you’ll lead the day-to-day performance of your community, from driving leasing results and building resident relationships to maintaining property standards and supporting financial performance.If you’re passionate about sales, customer service, and making a meaningful impact on where people live, we’d love to meet you!## As a Property Manager, You Will* **Drive Leasing Performance:** Achieve and maintain strong occupancy levels by promptly following up with prospective residents, conducting effective property tours, and converting leads into applications. Use our CRM to manage your leasing pipeline, track progress, and collaborate with other departments to drive results. Treat your property like you own it.* **Deliver Exceptional Resident Experiences:** Serve as the primary point of contact for residents, ensuring communications are timely, professional, and empathetic. Create a seamless move-in experience, promote resident satisfaction, and proactively identify opportunities to improve retention.* **Ensure Operational Excellence:** Take ownership of your property's physical condition and daily operations through regular inspections, coordination with maintenance teams, and consistent enforcement of cleanliness and safety standards. Manage rent collection, address delinquency issues promptly and professionally, and identify opportunities to improve property performance.* **Champion Our Culture:** Embody and promote our core values of Extreme Ownership, Cover & Move, Discipline = Freedom, and Show. Take accountability, collaborate across teams, maintain high standards, and deliver fast, thoughtful, resident-focused service.* **Understand the Local Market:** Stay informed about rental trends, competitor properties, and market conditions in Fargo. Share insights and recommend pricing adjustments or property improvements that support occupancy and financial performance.* **Grow Professionally:** Participate in required training, embrace feedback, and pursue ongoing professional development to strengthen your property management and leadership skills.## What We're Looking For* A high school diploma or equivalent.* A valid driver's license.* Strong written and verbal communication skills.* Excellent time management, organization, and attention to detail.* The ability to work independently while collaborating effectively with a team.* Technical savvy and comfort navigating multiple software systems and browser-based applications.* The ability to handle challenging conversations professionally and resolve resident concerns with empathy and accountability.* A results-oriented mindset with an interest in sales, customer service, and achieving performance goals.* Availability Monday through Friday, 8:00 a.m.–5:00 p.m. Central Time.**Preferred Qualifications*** Previous experience in property management, leasing, sales, hospitality, or customer service.* Experience managing competing priorities, building customer relationships, or working toward measurable performance goals.## Why You'll Love It HereReal Property Management Express is a rapidly growing company managing more than 5,000 residential units. We specialize in multifamily property management and are committed to creating exceptional resident experiences while delivering strong results for our property owners.Joining our team means becoming part of a mission-driven organization that values ownership, collaboration, continuous improvement, and professional growth.* **Make an Impact:** Your work builds resident trust, strengthens communities, and supports informed business decisions.* **Solve Real Problems:** Join a team that values clear communication, effective systems, accountability, and continuous improvement.* **Grow Your Career:** Learn the inner workings of real estate operations and financial performance while building skills that can prepare you for future leadership opportunities.* **Be Part of a Mission:** We're not just managing properties. We're creating homes, relationships, and better communities.## What We OfferWe believe in rewarding your hard work and dedication with competitive pay and a comprehensive benefits package, including:* Health insurance with 65% employer contribution.* Dental and vision insurance.* Three weeks of paid time off.* Eight paid holidays.* 401(k) retirement plan with employer match.* Employer-paid short-term and long-term disability insurance.* Employee Assistance Program (EAP).* Health and wellness discounts.If you're someone who loves to serve, enjoys building relationships, and thrives in a dynamic, results-oriented environment, we want to hear from you!**Apply today and join Real Property Management Express in creating communities where residents can truly love where they live.**