Community Manager

Metropolitanholdings; Columbus, Northern (OH, KY); Hybrid; USD 55,000 - 78,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Metropolitan Holdings is seeking a Community Manager to own day-to-day operations, financial performance, leasing strategy, and on-site leadership for one or more communities. You’ll balance operational excellence with an exceptional resident experience, lead leasing and marketing initiatives, supervise maintenance teams, and ensure safety and compliance.

This full-time on-site role offers growth opportunities and a culture that values initiative and creativity.

Qualifications

• 3+ years of property management experience.
• Proven leadership experience, including lease-ups.
• Strong financial and budget management skills.
• Excellent communication, organization, and problem-solving abilities.
• Proficiency with Microsoft Office and Outlook.
• Background in customer service, marketing, and vendor management.
• CAM, ARM®, CAPS, or CPM® certifications a plus.

Responsibilities

• Assist with annual budgeting and track financial performance.
• Oversee rent collections, deposits, and reporting.
• Prepare monthly variance reports and maintain receivables within company standards.
• Drive leasing performance to achieve and exceed occupancy goals.
• Lead marketing initiatives across digital and print platforms.
• Conduct leasing meetings, outreach, and weekly market surveys.
• Create resident retention programs and host community events.
• Perform daily property inspections and follow up on maintenance needs.
• Manage unit turns, move-ins, and move-outs.
• Ensure curb appeal, safety standards, and regulatory compliance.
• Enforce lease agreements and community policies.
• Hire, train, supervise, and mentor leasing and maintenance teams.
• Provide coaching, feedback, and performance evaluations.
• Maintain staffing schedules and uphold company standards

Skills

Property management

Leadership

Budgeting

Communication

MS Office

Customer service

Education

CAM/ARM/CAPS/CPM certifications

Tools

Microsoft Office

Outlook

Job description

Metropolitan Holdings is a forward-thinking real estate development and property management company dedicated to creating exceptional living experiences. Our culture is rooted in our core values:

• Live with Integrity
• Be Accountable
• Stay Humble
• Bring Tremendous Effort Every Day
• Think Creatively

We're looking for a Community Manager to join our team. If you’re a motivated leader who thrives in a fast-paced environment and takes pride in running a high-performing community, we want to meet you!

The Opportunity

As Community Manager, you’ll take ownership of the day-to-day operations, financial performance, leasing strategy, and team leadership for one or more communities - including lease-up properties. You’ll be the go-to leader on site, balancing operational excellence with an exceptional resident experience.

What You’ll Do

Financial & Business Operations

• Assist with annual budgeting and track financial performance
• Oversee rent collections, deposits, and reporting
• Prepare monthly variance reports and maintain receivables within company standards

Leasing, Marketing & Resident Experience

• Drive leasing performance to achieve and exceed occupancy goals
• Lead marketing initiatives across digital and print platforms
• Conduct leasing meetings, outreach, and weekly market surveys
• Create resident retention programs and host community events

Property Operations

• Perform daily property inspections and follow up on maintenance needs
• Manage unit turns, move-ins, and move-outs
• Ensure curb appeal, safety standards, and regulatory compliance
• Enforce lease agreements and community policies

Leadership & Team Development

• Hire, train, supervise, and mentor leasing and maintenance teams
• Provide coaching, feedback, and performance evaluations
• Maintain staffing schedules and uphold company standards

What We’re Looking For

• 3+ years of property management experience
• Proven leadership experience, including lease-ups
• Strong financial and budget management skills
• Excellent communication, organization, and problem-solving abilities
• Proficiency with Microsoft Office and Outlook
• Background in customer service, marketing, and vendor management
• CAM, ARM®, CAPS, or CPM® certifications a plus

Physical & Work Requirements

• Ability to sit, stand, walk, kneel, and lift up to 25 lbs
• On-site presence required; flexibility for weekends or after-hours needs
• Valid driver’s license and ability to travel between properties

Why Metropolitan Holdings?

Because here, you’re not just managing buildings—you’re building communities. We offer growth opportunities, ongoing training, supportive leadership, and a culture that values initiative and creativity.

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance